We contacted Benjamin Franklin Plumbing because we had a leak we couldn’t locate. Joe P. was the technician/plumber who came out, and he was absolutely exceptional from start to finish. He called ahead to say he was on his way and showed up right when he said, which was very appreciated. Joe thoroughly inspected every possible source until he found the issue. He clearly explained what he was checking, how he identified the problem, and what our options were to fix it. He was professional, friendly, and went above and beyond to make sure we were satisfied after the repair. We’ll be requesting Joe specifically for any future plumbing needs. He truly represents outstanding service.

Technician Matthew was amazing. He was very friendly and explained everything he was doing. The job ended up being more than what he came out to do and he stayed to finish everything that needed to be done. I definitely would recommend this company to friends and family

Excellent Service! Benjamin Franklin Plumbing was fantastic! They arrived the same day, right on time, and were incredibly helpful and knowledgeable. Matt took the time to explain everything clearly and went above and beyond to find solutions that worked best for me. I truly appreciated their professionalism and attention to detail. I’ll definitely be using their services from now on!

Excellent service. Friendly and very professional. I had two jobs done. In both cases Mathew diagnosed the problem in minutes, ordered the part that was needed, and set up another appointment. Then Armando returned to get the job done. Both technicians were knowledgeable and efficient, and the communication between the members of the whole team is amazing.

Joe and Anthony were AMAZING. Had me up and running in two days. Im so glad that I called BF Plumbing. Couldn't be more happy with the quality, promptness and friendliness of these guys. Thank you!

Excellent job by Jeff today installing our new kitchen sink. Very knowledgable and professional.

Mr. James, Trey, & Luke were the BEST TEAM to come out and fix our plumbing problems. We have called other plumbers before but always ended up back at square one. With this teams knowledge and expertise they were able fix the underlying issues!!! We are beyond grateful & feel a relief of being well taken care of.. HIGHLY RECOMMEND THIS COMPANY!!!!!

Gene came out to give me an estimate on my water leak. He took his time to explain everything to me. I felt he was genuine and transparent. Great customer service. Thanks Gene!

Zack was very capable and professional. He is licensed and very knowledgeable. We had several leaks and he was able to diagnose them all, gave us a quote, and made an appointment to come back and fix them. The work he did was quick, well done, and tidy. He laid down drop cloths to make sure our floor stayed nice, and wiped down each area so the work looked nice when he was done. He was kind and explained everything that needed to be done. I was very comfortable having him in our home and very happy with the work.

Had a very large job to do as our sewer lines were collapsed to the main sewer system and because it went under two trees, a fence, a tree fort, and two power lines... our only option was to wrench a new pipe through the old one. Ryder ( the tech who came to do the quote) was quick and early as well as very polite. Everyone who worked on our disconnect plumbing line was very polite and even when problems arose they diligently worked to correct them They even worked after hours to finish the job so it would be done before the rain came. If I knew their names I could list everyone as being very helpful.... the two who worked late were Nate and Gibson and they even went above and beyond their work. I would highly recommend this company based on my experience