Here it is in a format that’s easier to copy. Just tap the Copy button in the upper-right corner of the box. ⭐⭐⭐⭐⭐ Exceptional Service – Above and Beyond! I cannot say enough wonderful things about the service I received! After being without gas, heat, and hot water for several days, I was dealing with an incredibly stressful and frustrating situation. Finding someone knowledgeable, dependable, and willing to help was such a relief. From start to finish, he was professional, courteous, and genuinely concerned about getting our gas service restored as quickly and safely as possible. His expertise, attention to detail, and commitment to doing the job right were evident throughout the entire process. What really stood out to me was that he treated our situation with the urgency and care it deserved. It’s not often you come across someone who combines exceptional workmanship with genuine concern for the people he’s helping. I am incredibly grateful and would recommend him without hesitation. If you’re looking for an honest, skilled, and reliable plumber who truly takes pride in his work, look no further. Five stars simply aren’t enough!

Hugo was awesome! Personable and knowledgable! Did an A+ job. Updated 9-9-26: a new week, a new issue, and another quick solve by Ben Franklin Plumbing. Leo got our toilet working ASAP and helped add preventive measures for the future. Great work Leo!

This was our first experience with Benjamin Franklin Plumbing, and it was an excellent one! Master Plumber Ilija Kostadinov arrived right on time, was friendly from the moment he walked in, and even passed the pet test—our animals liked him immediately, and he was completely comfortable having them around. Ilija thoroughly inspected our faucets, valves, and pipes, then clearly explained what needed attention, why the repairs were recommended, and what our options were. When I mentioned an additional toilet issue, he had no problem jumping right in and taking care of it. Ilija will be returning to review his recommendations with us and has been incredibly accommodating while working around our complicated schedules. He is knowledgeable, professional, personable, and easy to trust. We would give Ilija a 5-plus-star rating without hesitation. We highly recommend working with Ilija Kostadinov—a true professional!

We had our water heater go out late a Sunday Afternoon. My husband called Ben Franklin plumbing as we are members and they weren’t going to be able to come check it until Thursday morning. My husband checked again on Monday morning and thankfully Ilija took our appointment! He came over checked our water heater and told us it had to be replaced which we had fully expected. He was amazing in giving me multiple options and explaining all of the different water heater types and what would be involved. When I picked an option he immediately got on the phone calling his team to help him complete the installation. Dillon came over a short while later to start taking everything apart and setting up for the installation. The two had everything completed in a span of 5 hours! We are beyond happy with their work, professionalism and kindness! Highly recommend these guys!

Hugo was extremely helpful in providing information with my home issue. He was poliet and respectful. Unfortunately I was not able to pay for the repairs I needed. He recommended a more affordable alternative however and explained options clearly.