Mixit valve was leaking 30-40 drips per minute and needed replaced, was probably original with the house built in 1983. Ben showed up and saved my family and I a large water bill as we were about to leave on a trip. He was done within a few hours and was kind enough to match the fixtures on the sink and even though had a new shower nozzle, he kindly installed the older one that is preferred by my family. He was very professional, explained all his work and cleaned up better than he found the work site. Ben is an excellent service provider and I hope he is awarded a holiday bonus for the exceptional work done.
Again, great service from Benjamin Franklin. Michael Pack explained everything clearly and well. We may still have to have some work done, but it was not yet required today and I appreciate his honesty about that, but what might be later required. We were not charged for today’s call. And we have time to consider our options. Benjamin Franklin is a great company.
Beware- it turns out that these pipes if not tightened, painted and treated correctly when first installed by a confusing mix of builder and supplier can fail to seal. Thus a call to a plumber is required. Ben Franklin team came highly recommended and Mike explained exactly what i was paying for and why. The work is warrantied and i felt i got good service hence this review.
Outstanding professional service! Great attention to details and worked with my schedule. Would recommend Mr. devin Morrow. He worked neatly and quickly! It was a big messy job and he accomplished it very thoroughly. He even cleaned under my sink!!!. Thank You Mr. Morrow.
Devin Morrow went above and beyond to troubleshoot our issue. He is very knowledgeable and personable. We have a phased plan to address our needs and he was honest and upfront about the best approach. Quotes were reasonable and we will be having him back to execute the plan. Thanks Devin for spending the afternoon with us !
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