Mixit valve was leaking 30-40 drips per minute and needed replaced, was probably original with the house built in 1983. Ben showed up and saved my family and I a large water bill as we were about to leave on a trip. He was done within a few hours and was kind enough to match the fixtures on the sink and even though had a new shower nozzle, he kindly installed the older one that is preferred by my family. He was very professional, explained all his work and cleaned up better than he found the work site. Ben is an excellent service provider and I hope he is awarded a holiday bonus for the exceptional work done.
Beware- it turns out that these pipes if not tightened, painted and treated correctly when first installed by a confusing mix of builder and supplier can fail to seal. Thus a call to a plumber is required. Ben Franklin team came highly recommended and Mike explained exactly what i was paying for and why. The work is warrantied and i felt i got good service hence this review.
Technician Noah came 8 o’clock on time and was able to unblock the sink line in short order and put back the plumbing. My wife and I were really impressed with his impeccable professionalism. This is the second time I have used Ben Franklin Plumbing for no hassle highly efficient handling and I highly recommend them. They do live up to Benjamin Franklin’s legacy.
Arthur was very knowledgeable and patient. His expertise helped us to limit the scope and cost of work needed to be done to solve a leak. Very thankful for his kindness. Would not hesitate to call for another plumbing issue in the future.
Again, great service from Benjamin Franklin. Michael Pack explained everything clearly and well. We may still have to have some work done, but it was not yet required today and I appreciate his honesty about that, but what might be later required. We were not charged for today’s call. And we have time to consider our options. Benjamin Franklin is a great company.
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