The Technician Austin was very nice, professional and knowledgeable. He did a great job. The only negative thing I could say. Is the price $$ I had to pay for the service. Also, they don’t repair the sheet rock in the wall. I will need to have someone repair it. I did have same day service which was a plus.

Installed my dishwasher and a sink faucet. Came out in a time manner within the window promised. Was very professional and was good to keep work area clean. Both dishwasher & faucet worked well after job complete. They took away my old parts. Great job

Dylan was my technician, he’s not one of the choices. He was excellent. He had a very big job. I had two sinks and a tub to take care of. He was personable, knowledgeable, And as efficient as he could be with old plumbing. My pipes are over 49 years old so he had some trouble. I have dealt with Benjamin Franklin, Originally Owen plumbing for years and they are always Professional, efficient, knowledgeable, and kind. Nothing has changed. Good job to all involved, including the Monica and the other young lady that I talk to to get this set up.

Thank you so much to Lisa Smith who graciously took my phone call and got someone out here to assist in my gas leak. Johnny Owens and JEFF were amazing! With workers like them, they are an asset to your company! Thank you so much for being so prompt and getting to me as quick as possible. It is greatly appreciated.

I had a great experience with Jordan. He was respectful, took the time to explain the issue with my water heater in a way I could understand, and quickly diagnosed the problem. He also ordered the necessary part without delay. I appreciate his professionalism and would definitely recommend him. The only issue is the flat rate pricing is a little high in my opinion, but that is the only negative.