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Benjamin Franklin Plumbing® of Tyler Reviews

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4.9

792 reviews

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  • Charles Gambrell Profile Picture

    Charles Gambrell

    Both he and Issac were very knowledgeable and did a very good job. Although the toilet still doesn’t flush correctly. The handle has to be held down then it flushes fine. He did great on the gas line hook up. My wife is pleased

  • Samantha Byrd Profile Picture

    Samantha Byrd

    We called John the Owner and he quickly dispatched Gage and Jesus. They were so fast and extremely professional. They kept me looped in on every step. I highly recommend Benjamin Franklin Plumbing for any of your needs. They care about their customers and that's truly hard to find these days.

  • Philip Sneed Profile Picture

    Philip Sneed

    Excellent experience! They turned a frustrating problem that I feared would cost thousands into a quick fix for less than $200. Not to mention, they were friendly and punctual.

  • Sherman Beebe Profile Picture

    Sherman Beebe

    The whole experience was great! This company’s communication is awesome. I was informed the entire process. My technician Mr. Axford was professional, punctual, pleasant and knowledgeable. He completed our job and cleaned up his mess. I am very glad I called Benjamin Franklin!

  • Pam Fink Profile Picture

    Pam Fink

    John Axford was fantastic! He and Keetun installed a 42' gas line to our new gas stove. They did great work! I highly recommend Benjamin Franklin Plumber. John was on time for the estimate and very professional and thorough. He explored our options and explained 2 of our 3 existing lines were not viable as one pipe was corroded and the other pipe was too small for the stove capacity. We were able to get an appointment that fit our schedule perfectly. He went above and beyond by repairing the line to the gas heater as well. 5 stars!