Benjamin Franklin Plumbing is my go-to for any plumbing need. I have utilized their services several times, and each time the experience has been excellent. Jacob is very professional, knowledgable, takes the time to explain what he is doing, and answers my questions. I could not be happier with the service I have received.

Israel and team did a great, thorough job; always respectful and thorough. We’ve worked with this company for many years and have never had anything but a wonderful experience.

Gus and Benjamin Franklin did an amazing job along with following up on our yearly maintenance contract to flush our water heater. Highly recommend!

Eric did a great job fixing our existing outdoor faucet and installing a new one by our deck. He’s not afraid to give honest suggestions and advice when asked and never rushed the job.

Jeff was absolutely amazing. He was supportive, definitely caring about what I was dealing with, and very helpful in resolving a problem that I didn’t really have. I was concerned about another repair for my swamp cooler. Jeff was very helpful and explained to me that I needed more open windows to provide an exit for the hot air in the house. After quite a bit of discussion, he went up on the roof to look at the cooler and when he came back down he explained that it did not need any repairs. It’s rare nowadays to get great customer service. I certainly had outstanding service yesterday. I trust Benjamin Franklin will always do the right thing for their customers. I am so glad I signed up for a membership.

5-Star Review for Arnaldo with Benjamin Franklin Plumbing I cannot recommend Arnaldo enough! He was an absolute lifesaver when we had a plumbing emergency at our Orlando-area home. From the moment he arrived, Arnaldo was professional, courteous, and incredibly knowledgeable. He explained everything clearly, walked us through the issue step-by-step, and provided honest options without any pressure or upselling. Arnaldo worked efficiently, cleaned up after himself perfectly, and went the extra mile to make sure the job was done right the first time. His attention to detail and friendly demeanor turned what could have been a stressful situation into a positive experience. We felt completely confident in his work and truly appreciated his expertise. Benjamin Franklin Plumbing hit it out of the park with Arnaldo — prompt, reliable service from a true pro. If you need plumbing work done right, call them and ask for Arnaldo. We’ll definitely be using him again for any future needs and recommending him to family and friends. Thank you, Arnaldo! 🇺🇸 —Tiffany Losee, Winter Haven/Orlando, FL

Ben was terrific! He replaced the well pump, the water heater and expansion tank in one day and described everything in detail. I was so impressed that I've asked him to come back and do a couple of other plumbing issues I have. I've signed up on the membership program and look forward to working with him in the future. Outstanding job!! Thanks Ben! Tom

My garbage disposal was not working. The technician was able to crank the unit when the restart button failed. He gave me some tips on cleaning my disposal to help it work better and keep odors to a. minimum.

Casey did a fantastic job working on my home. Instead of assuming a worse case scenario he did his best each time starting with the easiest solution. He finally got the line cleared. Also he recommended a long term solution but was not insisting or pushing for it to be done, just a recommendation.

Everything was great. Pricing was fair and transparent. Great communication from the staff and plumber doing the work.