Elid totally resolved our problem (leaking toilet) in a timely and professional manner. He identified the need to replace both mechanical parts inside the tank and the wax seal at the flange. It was a great relief to have this work completed after three days of having water in the bathroom floor. Thank you, Elid! You are an outstanding representative for Benjamin Franklin Plumbing.

Five stars aren’t enough! I can’t recommend Benjamin Franklin Plumbing of Savannah Metro highly enough. The team was professional, friendly, and made the entire experience easy and stress-free. I truly appreciated the care, communication, and attention to detail. It’s refreshing to work with a company that makes you feel valued and takes pride in its work. They’ve definitely earned my recommendation! Thank you for such outstanding service!

The plumbers in this job were extremely professional in their work and explanation of the procedures used to repair the toilet. Also the piece of pipe with the shutoff valve was expertly replaced. Everything that was done was thoroughly explained to our complete understanding. We are very satisfied with the work done on our home. The next time we are in need of a plumber, we will be happy to ask for this individual. Thanks again for the wonderful job with the plumbing job on our home. It was a great joy and a wonderful experience to have this job done by you. 1

Great experience! Aaron and his assistant were polite and professional. I was impressed with Aaron’s attention to detail. My entire plumbing system has been replaced and upgraded. The final product looks amazing. Thank you

The two technicians who came were very friendly and polite. I wish that they could’ve given me an estimate before they came out as I understand it, the price was a set amount for this certain job. The service call fee Is reasonable But the labor, they wanted to charge for an hour’s work was quite high for an hour’s work

Great plumbing techs very good at explaining in a way a customer can understand. They were able to portray a plan as far as installing my new water tanks for a water filtration system I currently have. Knowledgeable when presenting options for the tanks. 👍🏻

Edison or Addison… the tech was quick to respond and show up for my non working tankless water heater. He picked up a new one and installed it all in a matter of a couple of hours! Excellent service! Will definitely work with this company again!

PJ is an excellent plumber, and he is very personable. His competence level assured us he would solve our issue - and he did. The water running down our drain runs faster than a Philadelphia Eagle! Hurrah for PJ!

I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.

Chris was fantastic! Diagnosed the issue and then fixed it. This was installed many months ago by Benjamin Franklin (totally different group of the company). Explained all that was occurring and then ensured I knew how to turn off gas to the unit and the house before he left. So kind and helpful!