Family of 5 with three daughters, so our water gets a serious workout 😂. We had Benjamin Franklin Plumbing of Intown Atlanta come out to look at our home and help us understand where we could make things more efficient. They gave us some really useful advice, especially around improving our water quality and a few things we’d never even thought about. Friendly, knowledgeable and zero pressure. Really glad we found these guys. We’ll definitely be using them when we’re ready to make some upgrades!

We had an amazing experience with Benjamin Franklin Plumbing! We had a bit of an emergency (I'll spare details, was gross) and needed someone out quick to resolve. They came same day and were able to determine pipework hadn't been connected properly during recent work we had done. I'm really glad we found them! Local team, quick to respond, and took great care in our home. Would definitely recommend them!

John Ruiz did a really great job! He waited for the glue to completely dry after installing and was very patient in this hot heat!

We had Benjamin Franklin in town Atlanta come out to our home in Morningside, because we were concerned about our hard water. Our faucets and fixtures were starting to show signs of age. They tested our water, explained everything fully and recommended a whole house, filtration system, and softening system. They gave us a couple of options and we went with the Whole home and softening system. There was no pressure, just honest explanation of my options. Their technician Craig was the best.

Chase was exceptional!! Jared was so helpful as well!! This company came out to check our heating and cooling systems, clean our hot water heater, and patiently answered a bunch of our plumbing and duct-cleaning questions. As owners of an aging home, we truly trust them and deeply value their expert opinions on what updates we need. The level of professionalism cannot be surpassed! From wearing booties so they don’t drag dirt into the house to sending texts with pictures of the technicians before they arrive, every detail made us feel safe and cared for. We trust them completely with our home, will definitely continue doing business with them, and are already recommending them to all our friends. They are simply the best in the area!

Jason Eckert diagnosed my plumbing leak issue quickly and explained the fix needed, provided an estimate, and quickly completed the job. Good communication, and all around pleasant to deal with. Thanks!

Scott was awesome! Timely, efficient, communicative, & very helpful. He unclogged our bathroom drains and did a great job.

If you’re looking for an honest, reliable plumber, I can’t recommend this company enough! It’s so refreshing to finally work with a business that treats you like a person instead of just another ticket or job number. They took the time to explain everything, answered all of my questions, and were incredibly knowledgeable about the issue with our plumbing leak. Their professionalism, honesty, and genuine willingness to help really stood out. It’s clear they truly care about their customers and take pride in their work. I will definitely be recommending them to family and friends. Thank you for such outstanding service!

Randy was very professional and explained everything thoroughly. Walked me through what my options were and the steps to take. Did an excellent job cleaning up and letting me know the next steps if it came to replacing pipes in the future. Highly recommend!

Huge thank you to Eric L. for solving multiple leaks in my house that arose all at once. And on the weekend, no less! He was friendly and professional, he laid out my options for me, and let me decide how to proceed. When one final repair couldn't be done immediately, he sourced a part and came back 2 days later to finish the job. I'll definitely call back, next time I have any problems, y'all are great. Thank you, Eric!