We had a great experience with Patrick. He was professional, knowledgeable, and took the time to answer all of our questions. He also performed a very thorough safety inspection, which helped identify a potential issue that we were unaware of. Thankfully, he was able to address and resolve the problem right away. We truly appreciate his attention to detail, thoroughness, and commitment to making sure everything was safe and working properly. We highly recommend his services.
Brian was fantastic and answered all of our questions thoroughly and patiently. He took his time explaining everything that he was doing and the process to fix our issue. He then made sure we had the next steps of our service set up promptly based on our schedule.
Patient and persistent with unexpected garage drains for winter vehicle snow melt. Hardest part was removing the “grates” and then 20 years of sludge vacuumed out. Appreciated the patience and comittment to figuring it out.
Eddison C. was our tech for our clinic in Boca Raton. He did a superb job. We were approached by a competitor who wanted us to buy a new toilet. Eddison assessed the issues with our toilet and suggested a rebuild. Not only would it solve the problem immediately with our toilet constantly running,, low pressure flushing, etc. but it would save money. I approved the service and he started right away. It took him 30 minutes and our problem was solved. He was very professional and kind. I highly recommend Eddison C. and his services. Thank you!
11-09-2026 11 am Parker had three projects today, 1. Install a new valve and show controller, 2. Install a new outdoor faucet using the piping from the kitchen sink, 3. Check for leaks from an upstairs bath room bathtub, that appeared to be leaking into the downstairs shower ceiling, no leaks whatsoever were located, there was however a rather shriveled up rodent. At 4:30 pm he was ready to leave. He is a wonderful person, extremely polite and knows his trade. The new valve wasn’t as easy a replacement as imagined but he rose to the occasion and the shower now works as I’d wished. I would be very happy to recommend him to anyone who has plumbing issues. Thank you so much Parker, and Benjamin Franklin Plumbing. Marilyn G
Grant and Oscar were the installers of our new gas water heater in garage area. They were very polite, friendly, professional, and thorough. Great team! Recommended information on maintenance , answered all questions and even offered to help with moving items back. It was an absolute pleasure having them. We are thankful that the situation wasn’t worse and grateful the problem was resolved the next day.
My mother could not stop bragging about Michael on how attentive to detail he was, he pulled the sink apart and cleaned up the tubes and made sure the drain was not longer clogged up. Sent us a video of the work performed. Very satisfied! Thank you Michael and Rebecca for a great service and the staff at Benjamin Plumbing!
Johne was great. And Brian. Both got to my place and diligently worked Very hard. Very kind and friendly and helpful. They didn’t leave until they knew everything was working correctly and efficiently. You can be proud of them as employees of your company. Thank you for the great service.
Logan found a small leak in our boiler that he repaired. He also had to replace a value and some piping. Saved us from a big problem later on. We have found both Logan and Ethan to be very responsive with our plumbing and heating issues. They explain the issues clearly and give us estimates that are fair. We are extremely pleased with their service and we will recommend them to anyone.
Chase’s services were great! He was efficient and addressed a concern that we had months ago that never got resolved. Prayerfully, the replacement of our expansion tank took care of the issue with hopes of no further problems in the future.