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What to Look for in Your Plumbers | Katy, TX

What to Look for in Your Plumbers | Katy, TX

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As every homeowner with a bit of experience will tell you, plumbing issues can be some of the most frustrating challenges a homeowner may face over time. We've all heard the horror stories. They always seem to crop up when you least expect it, and they have an almost uncanny ability to completely overwhelm the average plumber.

Those of us living in Katy, TX are by no means an exception to this rule. Now, the prepared homeowner will always want to have a handy outfit of plumbers on call to deal with any sudden plumbing emergency or requirement that may come up, but there is a challenge here from the outset – picking the right plumbing service for your needs.

There are myriad plumbers in Katy, TX, and pinpointing the best one for you might seem like taking chances in an area you really don't want to be taking any risks with. A shoddy plumbing job may end up costing you a whole lot more down the road aside from what they will charge you initially. We want to help you to avoid having to go down that road, and that's why we at Benjamin Franklin Plumbing want to help you navigate this potentially confusing landscape, just in case you happen to be out of our operational zone.

To that end, here's a quick list of pointers detailing what you need to look out for when seeking out plumbers you can fully put your faith in.

  • Punctuality

The plumbers at Benjamin Franklin Plumbing take special pride in one aspect of their service provision – punctuality. We will always be on time, and we are perhaps the only ones in Katy, TX that go so far as to guarantee it. Should we have a scheduled appointment with you, we will actually pay you $5 for every minute we are late beyond the agreed upon time up to a maximum of $300. We're willing to put our money where our mouth is here, because we know just how nerve-wracking it can be to wait on plumbers who seem to be taking their sweet time when your home is in the depths of a plumbing emergency.

  • Clear Pricing Guidelines

There are plenty of horror stories out there about people who have had to call in professionals for a piece of work only to be hit with an astronomical bill at the end of it all. This usually happens for a number of reasons, but the biggest culprit is on the part of the plumbers in question who should really know better than to take advantage of their unsuspecting clients.

Before the beginning of a job, your plumbers should give you a breakdown of the extent of work they anticipate doing, any possible deviations or extensions they might consider possible, and an overall guideline to how they figure out their costs. It's only fair to you, the client, that you know what you're in for. Benjamin Franklin Plumbing has it as a core element of our operations to ensure that you are fully in the picture every step of the way – from the moment we get down to work to the moment we part way – and that you know exactly what you might expect the project to cost you. There's nothing worse than an unexpected financial burden that expands way beyond proportions you might reasonably deal with.

  • Availability

Plumbing emergencies are just that – emergencies, and we all hope for quick, reliable assistance when emergencies befall us out of the blue. We put ourselves at the service of our residents with the full knowledge that every minute that a home or office building goes without our services is causing untold damage and frustration to our clients.

  • Credibility and Experience

Our technicians are consummate professionals who abide by the very highest industry standards in order to fulfill our value customers' needs. These polite, informed, clean, drug-free, and seasoned individuals are those upon whom thousands of satisfied clients in Katy, TX and the greater Houston area have been able to rely on over the years. You can search online for the myriad recommendations and reviews of our services, which are a testament to our good faith. Our services are covered by solid warranties that will always protect our clients should the unthinkable happen and see our efforts fail to produce the desired results as promised. Once we say we're going to do something, we do it.

When it comes to matters insurance related, which are the hallmark of a truly reliable plumber, we are more than well covered. Benjamin Franklin Plumbing of Houston is fully licensed. They carry workers' compensation insurance to take care of them, and more importantly, are covered by current liability insurance policies to cover you, the client, in the highly unlikely event that something goes wrong in the course of the pluming job. The idea is to make sure the job gets done and done right, with no risk of leaving you out on a limb.

  • Preparation

Preparation is half the battle; it has been said. We have it as an essential tenet of our operational policy that no team of professionals will head out for a job without requisite tools to handle at least 90% of the types of plumbing situations that may possibly crop up out there. We realized early on in our operations that a lot of unnecessary resources were being sent down the drain, so to speak, as a result of follow-up visits that could have been avoided had the plumbers on call simply turned up with the proper equipment and parts they might have needed.

Katy, TX residents can rest easy in the knowledge that should any plumbing catastrophes come along to disrupt the ease and comfort of their lives, the team that promptly arrives at their doorstep will have everything they need on hand to deal with the situation. It's about saving your time, money, and peace of mind. You shouldn't ask for anything less from your plumbers.