Had John come out to inspect my water heater an he diagnosed it very quickly, only needed some new parts.He was very thorough and answered every question I asked him. He was great ! I definitely would have him come out again. 5 star service.

As the owner of Adam Gibbs Construction I would like my review to include all of the amazing staff of Benjamin Franklin plumbing over the last year we have had the honor to be their business partner! I must say the level of commitment to customer satisfaction is as impressive as the level of skill this company has to offer. Every technician we ever worked with always meets customers needs, always goes above and beyond, and follows up to insure every issue is resolved. Also a special thank you to Mr Matt Black (the owner) for the amazing business relationship that we have. It’s an honor to be apart of this team!

Anthony was great! Answered ALL of my questions and helped me to save some money. Fast and friendly. This company is a really great one! I love that it's basically a family. Great job with the hires!! BTW This is my second time using this company and both times I've been impressed by the techs.

Lonnie Moody just left our house and I couldn’t be more impressed by him or happier with the work. He is professional, personable and knowledgeable. The whole process from start to finish exceeded my expectations and the price was reasonable. I shared with him that I had called two plumbers on recommendations before I called BF and both were no-shows on the days of the appointments. I saw the BF truck on the road and thought “why not?” and called, and I’m so glad that I did. Five stars for Lonnie and for Benjamin Franklin.