Donny was great! After nearly two weeks of miserable cold weather, no hot water, a burst pipe, and a broken washing machine, my only toilet decided to join the party and not flush. Donny was able to auger (snake) it rather quickly. It's an old toilet using hard municipal water, and he gave some helpful advice for clearing calcium buildup as well. He was very friendly and explained everything very well. Thank you, Donny!
- SheilaIndianapolis, IN
Toby was very helpful in explaining what he needed to install our sink and faucets. He did an excellent job and would recommend him to family and friends. He protected our floors with shoe covers and wore a face mask. They were able to send someone the next day after I called. This is the second time we have used Benjamin Franklin and we will be using them again.
- Ben K.Springville, IN
Don H is an excellent representative for your company. He was polite, courteous and understanding. He protected my house with shoe covers and a tarp, plus he wore a face mask and gloves while in the house. Did a nice, professional job!! 5 star all the way!!!
- Stanley PughAvon, IN
Donny T was phenomenal, helpful, went above and beyond, and was extremely kind and graceful. The work was done excellently well, in good time, and with updates. Thank you, Donny!
- Konye OriCarmel, IN
I was able to schedule an appointment in a very timely manner for a recurring plumbing problem. Mike did an outstanding job of diagnosing the problem, explaining everything, and making recommendations. He was able to schedule needed work for the following day. Then Rick and his partner completed the work in a friendly, professional, and efficient manner. Love the customer service - Benjamin Franklin is my new go-to plumber!!