Excellent customer service and experience! Ben Carr came out to my home for our annual pluming maintenance inspection. He flushed my water heater, checked my water & plumbing and was kind to show me how to shut off my gas off in an emergency as well as where my main water source was & how it should turned off should ever I need too! Very cool to show me how to do these few safety things, I should know! As my husband travels for work sometimes and I’d be in a pickle had Ben not taken the time to show me. Hands down great experience! Thank you Ben! Rebekah E

Ben Carr came to my house identified the problem with my fireplace tested my components and found the problem and solved it with four AA batteries. My fireplace now works and I’m very happy with my technicians service. I was so pleased that I joined the annual membership and Ben Carr is quite a friendly person. He has a bright future ahead of him.

Wow!!! Talk about great customer service! These guys provide it. Oh and they do a superb job of repair too. I highly recommend Jeff as a service tech. He came to repair my kitchen faucet and literally got more than he bargained for. He dealt with the issues that were present with impressive skill and finesse. I’m grateful for all that he and the wonderful staff at BFP did to help make the day a little brighter. I have plumbers for life!

Jeff arrived on time equipped with everything needed for the job. He did an excellent job working in a very restricted space. Everything now works correctly with no leakage. I highly recommend Jeff for any plumbing needs.

Jeff was skilled and very pleased with his expertise in resolving kitchen leaks and replacing needed components- plus installing fabulous new upgraded faucet. Thank you, Jeff, for your outstandingly service , and for your patience and clarity explaining everything.so well. Communication excellent before, during, and after work completed. Highly recommend!