Jeffery did a great job, at our house early, didn't waste time, was done in a jippy. He even went the extra mile and tighten up my tank the toilet, improving on the repair work I started on our toilet. Everything looks professional, and even better than what the contractor did when they built the house.

I would have appreciated a more detailed invoice, but otherwise the service was fine and even included a modifications to make future shutoffs easier. Update: Jeff came back to take care of the leak that remained after a different crew had installed a new water line to the house. He took a lot of time to try tracking down the source of the leak, and because he was unable to do so definitively he called dispatch And scheduled the firm’s leak detection crew to come back the next day. All of this was under warranty, so there was no charge. I found all this very satisfactory and good service.

Mister D was the most professional and knowledgeable technician I've ever delt with. His ability to explain the requirements of my plumbing options was second to none. I highly recommend him and your company to others. Thank you!

Good experience. Jeff was nice and personable. It’s a plumber so they charge a lot but he got the job done and showed up promptly. I have always had good service with Benjamin Franklin.

Quick service, came out same day I called. Awesome service from Tristan. He examined my situation, gave me a complete price. I signed in agreement and he completed the work completely and in a timely manner. Will for sure keep their number in my contacts and call on them again if another plumbing issue occurs.