Excellent customer service and experience! Ben Carr came out to my home for our annual pluming maintenance inspection. He flushed my water heater, checked my water & plumbing and was kind to show me how to shut off my gas off in an emergency as well as where my main water source was & how it should turned off should ever I need too! Very cool to show me how to do these few safety things, I should know! As my husband travels for work sometimes and I’d be in a pickle had Ben not taken the time to show me. Hands down great experience! Thank you Ben! Rebekah E

A very big thank you to Jeremiah and his other technician, along with Joral for organizing and installing a new hot water tank. The company's estimate was reasonable, itemized and transparent. Installation was done professionally, safely and everything was tidied up perfectly upon completion. A special thank you to Stephanie of Service Minds' call center for starting the process and getting the ball rolling on this little project. She also represented professionalism and compassion in unforseen circumstances. I recommend this company 100% of you are in a pinch or simply want quality work done.

Our serviceman was Ben. He showed up on short notice and on time. We had an expensive leak in our yard. The previous company estimated a larger job and couldn’t start for a week. Ben figured it out right away and discovered the problem and a relatively simple solution and estimate that saved us big dollars. An hour or so later, he was done. He has a great personality and work ethic. I highly recommend him and Benjamin Franklin Plumbing.

Jeff arrived on time equipped with everything needed for the job. He did an excellent job working in a very restricted space. Everything now works correctly with no leakage. I highly recommend Jeff for any plumbing needs.

Ben Carr came to my house identified the problem with my fireplace tested my components and found the problem and solved it with four AA batteries. My fireplace now works and I’m very happy with my technicians service. I was so pleased that I joined the annual membership and Ben Carr is quite a friendly person. He has a bright future ahead of him.