Benjamin Franklin Plumbing® of East Valley Reviews

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4.7

56 reviews

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  • Andrew Wong Profile Picture

    Andrew Wong

    Patrick did an excellent job in both his service calls to my home. I have the annual membership which has been a great deal and I’ve been very happy with the service from Benjamin Franklin - Gilbert. Patrick was very patient, professional and polite. I love learning about all things and how things work and Patrick let me ask questions as he worked and did an awesome job explaining everything. He gave me answers to all my questions I had. I really appreciate those that have a heart for teaching and I felt like Patrick demonstrated that well. Highly recommend them based on my experience thus far.

  • Dan Revel Profile Picture

    Dan Revel

    Patrick was here to replace the hot water heater. He was the most professional person I have ever experienced working on stuff. He was a lot better than the previous BFP technician. He was very knowledgeable, worked expediently with a lot of quality. He also checked my soft water, water pressure and gave me good advice on how to increase the life span of my hot water heater. Absolutely great guy both personally and technically!!!

  • Brett Partridge Profile Picture

    Brett Partridge

    We had our water softener go out on us (resin bead bag broke sending little beads all through the pipes). Kylle from Ben Franklin was quick to help, friendly and knowledgeable. We ended up replacing with a new softener and the install was exactly on time and done quick and clean. No hassle, no delay, a bit pricier than I wanted but that seems to be everything in the market these days. Definitely recommend their service and will keep using them moving forward.

  • Francine Alexander Profile Picture

    Francine Alexander

    Russell and Patrick were actually early arriving to my house. They were both professional looking and clean cut. They looked over the house and all the pipes, etc., etc. and gave me an estimate that I was able to eliminate certain things to make it more affordable. I do recommend Benjamin Franklin. You just have to be open to telling them what you can and can’t afford but as far as the techs and the plumbers, they’re very good.

  • Jennifer DuVall Profile Picture

    Jennifer DuVall

    We had a wonderful experience with Benjamin Franklin Plumbing, as first time customers. The representative that came to our home, Kyle, was courteous, knowledgeable, very professional,... and he answered all of our questions, and addressed every one of our concerns. He explained each of our options to us, in detail as well, before proceeding to do the work. I was more than pleased with every aspect of our experience and I would highly recommend them to anyone in need of a plumber.