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Kylle is hands down the best plumber I’ve ever worked with! He showed up right on time and treated my home with care, even cleaning up after himself. He took the time to explain exactly what was going on and walked me through the options without any pressure. It felt like he genuinely cared about getting everything fixed just right. If you’re looking for someone who’s reliable, friendly, and really knows his stuff, Kylle’s your guy!
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Benjamin Franklin plumbing is the only plumbing company that I will ever use for all my plumbing needs. They are prompt and professional and have integrity, so I know that if they recommend something, it's because it really needs to be addressed, not just trying to sell me something. Their prices may be a little higher than the competition, but you get a lot more value for your dollar, and the warranties are the best in the industry. Their customer service is above and beyond.
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Kyle was terrific! The pricing was right where we wanted it to be. His efficiency was great. We got our toilet changed and everything's working well now. If we had to call Benjamin Franklin plumbing again we would ask for Kylle and we would recommend him to all of our friends and family. Thank you Benjamin Franklin plumbing.
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After a very high water bill we needed to call a plumber. Thankfully, this company was recommended to us by a friend who trusted them and they exceeded our expectations. Kevin was incredibly thorough and knowledgeable. He took the time to explain everything and answer all my questions. He discovered not one, but two things we needed to adjust to improve our water bill. But what stood out the most was that he was kind. We had kids running around and chaos and he went out of his way to accommodate us and even explained things to my 5 year old when he was asking questions. Quality company and quality people. I will be referring this company to our friends and using them for all future plumbing needs. It’s nice to know there are still good people who really want to help out there!
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Anyone who’s had a plumbing issue clog up their day knows it can be a real drain, but working with these guys was a great experience from top to bottom. It was easy to get on the schedule quickly and then Kylle, the guy who came out, was an absolute wizard when it came to diagnosing our problem and explaining our options to fix it. We didn’t have any hot water and Kylle was honest about all of our options from water heater repairs to installing a new one. We decided to install a new water heater (it was time) and it’s been great. Highly recommend Benjamin Franklin Plumbing and we’ll be requesting Kylle any time a plumbing issue comes up.
