These guys came out and did an amazing job. They started with the diagnostic found what the issue was, got the parts ordered, which were surprisingly under warranty.very knowledgeable about tankless water heaters which is apparently rare. Many other shops tried to get me to install a completely new tankless water heater from a different brand at a price over $8000, stating the one that I have is useless for the house that I am in. The brand that I’m using was installed by the home builder.

Israel Romero did a great job. He has lots of experience, and it shows! We were replacing a kitchen faucet, but couldn't get the old one out. He did it no problem and had our new faucet installed quickly. It's great to know I have outstanding plumbers to call when I need them!

I am so impressed with Ira Miller. He came on a Sunday to check out my leaking water heater. He was quick to diagnose the issue and provided a solution after discussing all the options. Ira spent the better part of that Sunday picking up the necessary parts and putting my water system back together again. Ira was professional and the installation was perfect. Thank you Ira! One last thought - I really appreciated that prior to Ira arriving. Benjamin Franklin sent a text with Ira’s photo and a bit about himself.

Israel called ahead, arrived on time and was a true professional while at my home. He evaluated my plumbing needs and provided multiple service options at different prices so I could choose what worked best for me. His work was completed both timely and flawlessly. Great job! I will definitely be calling Benjamin Franklin Plumbing for all future plumbing needs.