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Had Ben Franklin Plumbing handle the work needed during my kitchen renovation. Very pleasant and professional staff who respected our home when traveling throughout. They insisted wearing the booties over their shoes. They worked so well I may start telling my husband he needs to wear those!
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Lee was the best! Showed up on a Friday evening for a last minute call. He was friendly, knowledgeable and kind. He showed me what was involved in the repair and then completed it quickly. Price was actually less than estimated!
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Tim Miller replaced a sump pump for me, overcoming a number of unexpected difficulties but ultimately succeeding. He shared details of every aspect of the process and when it was done, I understood how the pump worked and was confident not only of the pump’s function and maintenance requirements but also that it’s electrical connection was safe and working well.
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Lee has always been prompt and courteous but most importantly knowledgeable about working on our boiler. Our boiler is from the 60s and he has kept it efficiently running as best as it can. Highly recommend!!!!
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Joey showed up in very timely manner. Very knowledgeable, confident, and professional with a great personality. The quality of work was superb. Benjamin Franklin is a top notch company with great customer service.
