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Spoke with Bill on the phone around 10 am. He was very polite and professional. Said a plumber would get out to me within a couple hours and he was right! Cory McGee showed up about noon and was very helpful and professional. He worked quickly and answered all our questions satisfactorily. He even got us a quote for some future work we have been thinking about. All in all a great experience! Highly recommend!
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We had an emergency laundry sink issue. Nate from Ben Franklin plumbing came, right on time, and worked his magic! He arrived here by 8 a.m., evaluated the issue, gave us options and got to work immediately on the plan we chose. He worked for about 2 hours and had it all fixed to our satisfaction. Nate even waited while we ran a speed wash cycle to make sure the problem was solved. That is dedication and excellent customer service. That is very rare these days. My husband and I would highly recommend Ben Franklin Plumbing.
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Was able to get someone to our home same day. We had a clogged drain and Randy was able to find the problem right away and get the issues resolved immediately. Very friendly and great service!
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Great service from Benjamin Franklin Plumbing. They were able to work me into their schedule the day I called, when my only toilet was broken. Randy was pleasant and efficient! He had my old toilet running better than ever with its replaced innards. For sure I’ll be using their service again for future plumbing needs.
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I would honestly rate Randy and Nate 500 stars. These two guys are so awesome. We had a leak in our kitchen sink and on our hose spigot outside. We had to replace the faucet and they went over their faucets. (Very patiently with me lol). They did an awesome quick job and I will NEVER use anyone else for plumbing needs. (See you two later when I can replace our water softener 😁)
