Jeremy was the ultimate professional. He came in assessed my leak and provided several options to address the issue. He answered all my questions. And once an option was selected he went right to work. I am very pleased with the results and the time it took to resolve my issue. I would highly recommend Jeremy and Benjamin Franklin Plumbing to others.

Super happy with the communication and the level of service provided by their technician Joshua Beadenkopf. He was attentive, explained the issue, addressed the issue, and cleaned up well after the work was done.

Chris did a phenomenal job! Extremely professional, provided detailed assessment of the problem, worked diligently on a complex problem, and finished with excellence on the details (e.g. caulking, etc.) Really, really well done!

Dave was very professional, conversant, explained everything, and is a bit of a perfectionist in his work, which are all good qualities. He performed a warranty repair on my water heater (a corroded heating element) at no charge to me. I highly recommend recommend having a service contract 😉

We were so pleased with the timely and thorough service, especially during an emergent situation. Our technician, Ira, was top-notch - he was extremely kind and explained the needs and repairs completely, and his work ethic was impressive.