Outstanding new water heater purchase, removal and installation, all in one afternoon. Tom Kessinger is one heck of a professional. Tom did not over promise or under deliver. He delivered on all aspects as promised. Very happy with my decision to go with Benjamin Franklin Plumbing Co. Will be looking to have all of my plumbing needs with Ben Franklin Plumbing.

My partner and I had a great experience getting a quote from our technician Josh Forti. He called me ahead of time, arrived precisely when he said he would, conducted a thorough inspection of our home, was completely transparent about the repair process, and had an overwhelmingly positive attitude, presence, and demeanor. I thoroughly look forward to working with him and would highly recommend this company if all techs are as good as Josh was to us.

Tom was awesome today with replacing my water heater! I thought we’d be taking cold showers for a week before someone came out, but called at 9 AM & done by 2 PM. Can’t ask for better service than that & reasonably priced! Great work, Tom ! Thanks again!

I recently had David install a new hot water heater in my home, and I couldn’t be happier with the experience! From start to finish, David was professional, punctual, and incredibly skilled. He took the time to explain the installation process, answered all my questions, and ensured everything was set up perfectly. The work was completed efficiently, and he left the area spotless. My new hot water heater works flawlessly, and I’ve noticed a huge improvement in performance. David’s expertise and friendly demeanor made the whole process stress-free. I highly recommend him to anyone needing plumbing services—top-notch work!