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Had Devon F from Ben Franklin come out to swap out a water shutoff valve. He was the perfect blend of personable and professional. He answered all my questions and was happy to explain what he was doing. He put on shoe covers without being asked. I really appreciated that. The best part is that he was quick and calculated. I could not recommend Devon more. Anyone would be fortunate to have Devon work on their plumbing. Thank you Devon!
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The company was quick to reach out and set up an appointment for the following day, and then the technicians (Joseph and Casey) were professional and knowledgeable. They resolved the issue for a reasonable price, and gave me advice on what could be done to improve my home. Additionally, they were pleasant to work with and I would definitely have them back for any future issues.
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Louis was through and explained everything. He also taught me what should and shouldn’t be put into disposal, as well as proper maintenance. I have an especially difficult problem with my drain, that also affected the neighbor below me. Louis and Casey were tenacious, Polite, and kept me informed every step of the way. I appreciate how hard they work to solve my problem. Good guys.!!!🥰
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Chad was awesome! He took his time to explain everything and made sure I understood everything on my end. Will definitely use again and highly recommend!
