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Trevor and Darrell are the best! Very knowledgeable and trustworthy and care about the customer. You would think they owned the company! I highly recommend Benjamin Franklin if Darrell and Trevor are your service technicians!
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This was as pleasant an experience as it could be. Frank Haas was professional and explained things in detail. I would recommend him to anyone. My plumbing problem became somewhat involved. It was 8 degrees with a windchill of -8. The staff worked all day in the cold. They were amazing.
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We are very pleased with the service that Jarred provided. He was on time for our repair servicing, very knowledgeable of the work needed, and an all around great guy. We would recommend Ben Franklin to my family, and friends.
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I recently had the pleasure of working with Trevor from Benjamin Franklin Plumbing, and I must say, his work was nothing short of exemplary. Trevor was tasked with installing a new whole house shut-off valve and assembly for our water meter. Additionally, he skillfully repaired a broken spigot in the washing machine area. From the outset, Trevor exhibited a high degree of professionalism and expertise. He approached the job with meticulous attention to detail, ensuring that every aspect of the installation and repair was completed to the highest standard. His methodical approach not only resulted in a flawless execution but also gave me confidence in the durability and reliability of the work performed. What stood out most, however, was Trevor's commitment to clear and transparent communication. He took the time to walk me through the billing process, explaining each component in a way that was easy to understand. This level of clarity was greatly appreciated and helped avoid any surprises when it came to the final bill. The quality of service provided by Trevor was exceptional. His technical skills, combined with his customer-focused approach, made for a very positive experience. I would highly recommend Trevor from Benjamin Franklin Plumbing to anyone in need of plumbing services. His dedication to quality and customer satisfaction is a true asset to the company.
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We had the pleasure of working with Odess Hionis. He was knowledgeable, informative, conscientious and extremely helpful. His plumbing knowledge was extensive and his integrity was greatly appreciated. It is rare to find someone as knowledgeable as he is as well as easy to deal with. I highly recommend requesting him when calling for a plumber. I know we will use him again and always request his services. Great customer service and a great representative for your company!
