We were so blessed to have someone like Ira sent out to us. He was professional, respectful, knowledgeable, with lots of patience. We also learned a lot from him. What an asset for Ben Franklin.

We were so satisfied with the service that we signed up for the membership plan, and it has been totally worth it! Our water heater failed last night, and they came out first thing this morning to take care of it. Excellent service, very professional, prompt, and transparent about the (pretty reasonable) pricing.

Chris Bonnell, was a great technician. He quickly diagnosed the problem with my cut-off valve and helped me install my new refrigerator. I’ve used Benjamin Franklin Plumbing for a while and Chris is one of the best I’ve worked with.

Chris and Jeremy were excellent! They worked hard and cleaned up acterwards. They were very pleasant helpful and knowledgeable. With a restored 100 year Old victorian house I have had many technicians . They are the tops!

Chris was very professional and very thorough. Chris handled my Noritz tankless water heater error code 90 with care and assisted with inspection of my sump pump. Chris provided recommendations as appropriate for my plumbing needs and cleaned up after the job was done. I will use this service again and recommend to others.