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    • Will was very knowledgeable, and quickly found the problem. Repair went quickly. We were so glad to finally have the problem fixed. Would use Benjamin Franklin again.
      - Carol M. Mt. Airy
    • Ryan is the best plumber in the area. An expert in water quality, he installed a new well water system and removed all extra pipes (old home) including corroded copper that was poisoning the water. He also installed a new Reverse Osmosis system. He was quick and professional. I always use Ben Franklin Plumbing so their great service and once again we were not disappointed. Highly recommended.
      - Scott S. Mt. Airy
    • Sprang a leak over the weekend and, after scrambling to find a plumbing service that was open, scheduled a visit from Benjamin Franklin for later that day. Ira arrived within about an hour, quickly assessed the problem (our ejector pump had stopped functioning, and the barrel was overflowing), and gave me a clear list of possible fixes and their respective costs before proceeding. We got lucky, and it turned out that we just had a stuck float, rather than a dead pump. He took the time to explain everything he was doing / checking, and also pointed out that, as the pump is only used by one of our bathrooms, we could put off replacing the pump until we were financially comfortable doing so, should it come to that. Many contractors I've worked with in the past have pressured to tack on as much service as possible, so I really appreciated this advice. Also, Benjamin Franklin's services are flat rate, so you know exactly what you're getting into before they start. We were planning on replacing our water heater, and having a few other smaller projects done later this year, and I was impressed enough with the service I received that I've signed on for a service contract. I would 100% recommend them to friends and family.
      - Ben E. New Market, MD
    • William was very helpful, efficient, and was a pleasure to have work in the house. I highly recommend.
      - Cody P New Market, MD
    • William King provided exceptionally good service. He explained the plumbing situation and options for solving the problem. William was personable and conscientious in getting the work required completed.
      - Katura Weatherspoon Columbia, MD
    • William King is an excellent service technician. He was polite, personable, and provided an explanation regarding my plumbing problem and alternative solutions. I am definitely pleased with the service he provided.
      - Katura W. Columbia, MD
    • Chad and Will were great. They moved my water conditioner and installed a new hot water heater. Chad was great when I asked him to also do the plumbing for a utility sink between my washer and dryer. Will was great on installing my new cooktop. Would recommend those two for any of your plumbing or gas needs
      - Joan C. Mt Airy, MD
    • Israel was great! Explained everything, friendly yet professional, gave us advise about another (unrelated) potential plumbing issue. We will be calling you again soon!
      - MaryEllen J. Westminster, MD
    • This company is fantastic! I have a little children at home, and they rearrange schedules even in the last minute, to accommodate naps and our lifestyle. The contractors when they called, we’re friendly, professional, spoke well, and were overall everything you would want in a contractor! We were only getting a quote, to investigate and prepare for future failure of an old well tank system. They are definitely our go to people!

      - Gabrielle M. Sykesville, MD
    • Ryan solved the problem professionally and quickly. I'm very pleased with Ben Franklin Plumbing's services.
      - Katura W. Columbia, MD
    • I had a great experience with the Benjamin Franklin Plumbing company. I most recently had a plumber come to my home because I had a problem with the shower. They came out quickly and fixed the problem right away. I've been a regular customer with this company and they've always done great work. I would absolutely recommend them to other people in the future. Their pricing is fair and the staff who work at the company have been consistent with their work. Overall, I'm happy with how their work turns out and the workers are absolutely reliable.

      - James S. Mount Airy, MD
    • I have been working with One Hour Air and Heat & Benjamin Franklin Plumbing for years now. Most recently they changed a filter at my home. I will stick with them and would recommend them to others because they are very good at keeping to their schedule and being responsive. Their workers are professional, clean, and, they respect your house and you. Their pricing is fair and I think this company really has quality people.

      - Marty V. Mount Airy, MD
    • The two companies have always provided outstanding service and the technicians are professional. The service contracts are great and I have recommended One Hour and Benjamin Franklin to my neighbors.

      - Tom M. Mount Airy, MD
    • The technician arrived on time. He immediately identified the problem and told us what needs to be done and how much it will cost. In the end, he did a great job of replacing our leaking pipes coming to our hot heater water. We strongly suggest Benjamin Franklin plumbing.

      - Tom M. Mount Airy, MD
    • It was our first time using One Hour Air and Heat and Benjamin Franklin Plumbing and we are very satisfied with the quality of work they provided. Most recently we had a motor replaced on our heat pump because we were having some issues with it ever since we bought it. Everything works great now and the process was very smooth. The employees were very respectful and they cleaned up after themselves. They also did a bit of preventative maintenance before they left so that we could avoid future problems easier. All the work they did was under warranty so all I really had to pay for was the labor hours which wasn't bad at all. I would definitely recommend their services to anyone and will be using them in the future if anything comes up.

      - John B. Mount Airy, MD