⭐️⭐️⭐️⭐️⭐️ I recently had complete water softener system installed by Benjamin Franklin, and I couldn’t be happier with the results. The team was punctual, professional, and extremely knowledgeable. They explained the process step-by-step, answered all my questions, and made sure I understood how to operate and maintain the system. Gustavo Rocha completed the installation quickly and neatly. He went above and beyond, taking great care to respect my home throughout the process. The difference in water quality was immediately noticeable. Pricing was great with no hidden fees or surprises. I’m truly impressed with the quality of workmanship and customer service. I highly recommend them for any plumbing needs, especially water softener installations!

Outstanding service! I had a water leak caused by the upstairs shower in my master bathroom, and Benjamin Franklin Plumbing responded quickly and professionally. They arrived in less than a hour promptly and got right to work. Gustavo was knowledgeable, friendly, and extremely attentive. He took the time to answer all of my questions and ensured everything was handled efficiently and in a timely manner. I would absolutely use their services again and highly recommend them to anyone in need of water restoration services.

Mr. Gustavo Rocha arrived this afternoon to install a Kind Water Filter system. He was professional and courteous throughout the installation. Prior to starting he solicited any concerns I might have and upon completion he demonstrated how the system work making sure I knew to shut off the system if needed. Gustavo recommended that I should also get a pressure gauge for the system in which I will consider. After the work was completed he cleaned the area and also removed all the packing material. I whole heartedly recommend him for future work for my household, family, and neighbors. He epitomizes what customer service is and should be.

Had an excellent experience. Another company wanted to charge an arm and a leg to replace the whole well system, but Gustavo from BF diagnosed and fixed our well in under 20 minutes. Extremely professional, knowledgeable, and honest. Highly recommend—this is how service should be done.

I'm so happy I called today. I received great service for my troubles with my kitchen sink, and in addition, I got my water heater taken care of and cleaned. Gustavo was the person who arrived at my home and took care of everything. He was very honest, thorough, and respectful. Furthermore, I am very satisfied and pleased I reached out to Benjamin Franklin Plumbing. Gustavo was fantastic, too! He is great at what he does and treats his customers like family.