Israel was absolutely wonderful. He was prompt, polite, thorough & very informative & knowledgeable. I'm a new homeowner in a fixer upper and am on a fixed income. He repaired the immediate concern at a very reasonable price, and double checked his work upon completion and showed me exactly what he did. He also paid attention to detail and gave great advice on my project. He spent 3 hours inspecting a prior tradesmen erroneous work & showed me everything that wasn't up to code & required immediate attention due to multiple leaks from previous plumber I couldn't see. I cannot express my gratitude for such a great plumber. Israel went above & beyond therefore I highly recommend their services. I will absolutely be using them for my current project. Thank you Issy. I appreciate your assistance.

⭐️⭐️⭐️⭐️⭐️ – A True Professional and Trusted Partner I cannot say enough good things about Jose from Benjamin Franklin Plumbing. From the moment he arrived, Jose was courteous, knowledgeable, and laser-focused on solving our hot water issue. He not only installed our new Stiebel Eltron tankless water heater flawlessly, but he also took the time to explain every detail of the system and ensured everything was operating safely and efficiently before he left. What truly sets Jose apart, however, is that he didn’t stop with plumbing. After listening to our concerns about high energy bills and electrical strain, he connected us with his broader team of trusted professionals across the Mister Sparky, One Hour Heating and Air, and Service Minds network. Because of Jose, we were able to quickly assess and upgrade our outdated electrical system, replace inefficient HVAC components, and get on track for a smooth solar installation next month. He didn’t just fix a water heater—he helped orchestrate a complete home efficiency transformation. Jose is not just a plumber—he’s a problem solver, an educator, and a true ambassador for customer care. We are so grateful to him and will be recommending Benjamin Franklin Plumbing to everyone we know. Thank you, Jose! Your work has made our forever home safer, smarter, and more sustainable.

The young man that came out was very nice. Professional answer all the questions. He did a great job if we need any other work. Done. Benjamin Franklin plumbing will be the place we go..

I was having an emergency with leaking water (alot). Jose arrived earlier than my scheduled appointment. I had just finished getting an estimate with another company. 👀 “WOW” ! I was shocked ! How could they charge so much for an outside tap leak? Jose made sure to get my estimate well below the others. He did a great job in a very timely manner. I am very pleased! (Still in shock) but happy. I definitely recommend him.

Arnaldo and Carlos are the absolute best and deserve a raise and 100 high fives. Both were so professional, friendly, knowledgeable, and dedicated to get the job done correctly. We encountered some additional problems from the horrible water heater we were replacing and Arnaldo took each one in stride and stayed late just to make sure the new water heater was connected and working properly so my littles didn't go a day without hot water. The company is so wonderful to work with. Very transparent, respectful and knowledgeable. I would highly recommend anyone to use them