⭐️⭐️⭐️⭐️⭐️ I recently had complete water softener system installed by Benjamin Franklin, and I couldn’t be happier with the results. The team was punctual, professional, and extremely knowledgeable. They explained the process step-by-step, answered all my questions, and made sure I understood how to operate and maintain the system. Gustavo Rocha completed the installation quickly and neatly. He went above and beyond, taking great care to respect my home throughout the process. The difference in water quality was immediately noticeable. Pricing was great with no hidden fees or surprises. I’m truly impressed with the quality of workmanship and customer service. I highly recommend them for any plumbing needs, especially water softener installations!

Brandon and Jessie were very understanding and conscious of my situation. They provided numerous solutions and patience while waiting for my decision. Very helpful with NO pressure. After finalizing my choice, Jose and Nate arrived and immediately diagnosed the issue. Calmly and like a well oiled machine were able to snake the clog(s). Then explained then potential hazards of an old home and some prevention steps to keep in mind. When they left, everything was virtually cleaner than when they arrived. The whole experience, with all four gentlemen, was calming, professional, and reassuring.

I had a fantastic experience with Brandon from Benjamin Franklin Plumbing. He arrived on time, was very kind, well-spoken, and extremely professional in his appearance and demeanor. He took the time to clearly explain our plumbing issue and the options to fix it, which really helped me understand what was going on. Brandon was honest, straightforward, and the pricing was very reasonable. I couldn’t be happier with the service we received and the overall experience. Highly recommend Brandon and Benjamin Franklin Plumbing! Ray G Lakeland Fl

Gustavo was very professional and friendly. He did a great job See before and after Thank you so much.

⭐️⭐️⭐️⭐️⭐️ – A True Professional and Trusted Partner I cannot say enough good things about Jose from Benjamin Franklin Plumbing. From the moment he arrived, Jose was courteous, knowledgeable, and laser-focused on solving our hot water issue. He not only installed our new Stiebel Eltron tankless water heater flawlessly, but he also took the time to explain every detail of the system and ensured everything was operating safely and efficiently before he left. What truly sets Jose apart, however, is that he didn’t stop with plumbing. After listening to our concerns about high energy bills and electrical strain, he connected us with his broader team of trusted professionals across the Mister Sparky, One Hour Heating and Air, and Service Minds network. Because of Jose, we were able to quickly assess and upgrade our outdated electrical system, replace inefficient HVAC components, and get on track for a smooth solar installation next month. He didn’t just fix a water heater—he helped orchestrate a complete home efficiency transformation. Jose is not just a plumber—he’s a problem solver, an educator, and a true ambassador for customer care. We are so grateful to him and will be recommending Benjamin Franklin Plumbing to everyone we know. Thank you, Jose! Your work has made our forever home safer, smarter, and more sustainable.