⭐️⭐️⭐️⭐️⭐️ I recently had complete water softener system installed by Benjamin Franklin, and I couldn’t be happier with the results. The team was punctual, professional, and extremely knowledgeable. They explained the process step-by-step, answered all my questions, and made sure I understood how to operate and maintain the system. Gustavo Rocha completed the installation quickly and neatly. He went above and beyond, taking great care to respect my home throughout the process. The difference in water quality was immediately noticeable. Pricing was great with no hidden fees or surprises. I’m truly impressed with the quality of workmanship and customer service. I highly recommend them for any plumbing needs, especially water softener installations!

Mr. Gustavo Rocha arrived this afternoon to install a Kind Water Filter system. He was professional and courteous throughout the installation. Prior to starting he solicited any concerns I might have and upon completion he demonstrated how the system work making sure I knew to shut off the system if needed. Gustavo recommended that I should also get a pressure gauge for the system in which I will consider. After the work was completed he cleaned the area and also removed all the packing material. I whole heartedly recommend him for future work for my household, family, and neighbors. He epitomizes what customer service is and should be.

I'm so happy I called today. I received great service for my troubles with my kitchen sink, and in addition, I got my water heater taken care of and cleaned. Gustavo was the person who arrived at my home and took care of everything. He was very honest, thorough, and respectful. Furthermore, I am very satisfied and pleased I reached out to Benjamin Franklin Plumbing. Gustavo was fantastic, too! He is great at what he does and treats his customers like family.

I am so happy with the work Mr. Gustavo Rocha has done, which was a challenging water heater. After his work was done, he made sure everything was working properly and efficiently. He took the time to explain everything clearly and easy to understand what problem I was facing. I definitely recommend Franklin services to any other families or friends. Thank you Mr. Gustavo Rocha.

Gustavo Rocha came out to help us with a pipe over the water heater that was leaking. He let us know that it wasn't just the pipe that had issues but the water heater itself (it was 20 years old and we knew it was on its way out). He was such a huge help in explaining everything to us and helping us to make the decision to have it replaced. Gustavo knows his stuff and was so kind and patient with all our questions and concerns. He has many years of experience and is an absolute pleasure to work with. If we ever need a plumber he's who I am calling (at least until he retires). Thank you Gustavo for doing such a wonderful job replacing our filter. The water pressure and heat is a very refreshing change! You are the best!