Benjamin Franklin Plumbing® of Dayton Reviews

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4.9

1053 reviews

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  • Skylla Frye Profile Picture

    Skylla Frye

    The technician, Ed, was very friendly, professional, respected my property, helpful and nice. Ed explained everything to me that was occurring with my main drain issue. He thoroughly went through all the steps that he was going to perform. He went back through all the pipes to make sure everything was working. I was very impressed with the quality workmanship displayed during the job. I highly recommend Benjamin Franklin Plumbing.I also would like to mention that the additional technician that came out to help Ed, Troy, was great too! He was professional, respected my property, knowledgeable, friendly. These guys were awesome!

  • Heather Nelson Profile Picture

    Heather Nelson

    Ryan really helped me with a lot of my plumbing issues, today. He was very professional and friendly, and addressed most of my needs. He installed a new water softener, and a new garbage disposal, that was definitely on its way out! He fixed a toilet that has been giving me a lot problems for over a year. And, he corrected other plumbing issues as well. I definitely recommend him to anyone who needs a good plumber!

  • Daniel Poling Profile Picture

    Daniel Poling

    Benjamin Franklin was the only plumbing company out of the three we spoke with that actually diagnosed our plumbing issue correctly. There would have been on-going issues and/or serious damage caused to our home had we gone with one of the other companies (I can say this for sure). They worked out a creative and affordable solution to a major problem with our main drain and additionally were able to help us secure a 0% interest loan through a local credit union. Therefore, we were able to not only have them fix the main, but also fix other existing plumbing issues around our home; replacing the 20+ year old water heater with a new tank less (do yourself a favor... they are awesome), antique bathroom fixtures (no one else would touch), sump pump (threw it in for free), washer basket (part of the creative solution), and two power flush toilets. They provided us with a great deal on the work and were very professional, trustworthy, ethical, honest, friendly, fair, responsive, hard-working, caring, and genuine. We couldn't be more happy with the work they performed and are glad to have a plumber we can trust and count on moving forward. Don't waste your time with the other plumbers. Seriously, don't! Thank you to JT, Jordan, Ryan, and all the other plumbers who came to our house to help. You all did a fantastic job!

  • Natalie Koons Profile Picture

    Natalie Koons

    Very easy scheduling them to come out. They were able to come out same day. JT was very nice and patiently listened to us explaining the problem and asking the questions. He was unable to fix the problem, as our leach field seems to be failing. But JT provided us with some recommendations to reach out and get our problem solved. Bless his heart, he was face down inhaling all our poo. But he was providing great customer service.

  • Jeremy Profile Picture

    Jeremy

    JT was courteous and performed a thorough inspection of my home's plumping and faucet fixtures. He took the time to sit down with me and explain all major findings and the applicable work estimate with warranty coverage options for a new water heater. He was patient with me and fully answered all my questions on his home inspection report. Ben Franklin was also able to schedule the large repair project within 1 business day as well. Thank you!