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We have used Benjamin Franklin for many plumbing projects over the years. This morning our garbage motor quit. Mike Pack came out on Saturday. He was professional, courteous and had the job completed and cleaned in no time! Can’t thank you enough!!
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Great job reasonable price. Replaced leaking outside faucet Michael and John did a terrific job. Showed up in about an hour and a half from the time I first called. Cleaned up the area and stayed with the price I was quoted when they arrived. I was quoted a price from another well known company that never came out to even look at the project that was 5 times higher. I had been using another very well know plumbing sevice in Dallas for over 30 years they changed ownership and service was terrible and overpriced after that purchase. Really glad I found Benjamin Franklin Plano they will be my new plumbers from now on. Highly recommended.
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Discovered a leak downstairs in my ceiling, called the company, and they sent someone out right away. The technician David Jason was super great. Nothing but kind words to say about him. He was very respectful of my home, explained the process to me so that I could understand, and was able to fix it right away.
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Great service, great work! Ben Franklin (David Jason) did an outstanding job fixing our leaky toilet! They were able to schedule us for early afternoon but called back a few minutes later to say that Jason was available and could come right away. He was there and working in less than 30 minutes. The tank mounting bolts were corroded, loose and leaking. He replaced the bolts, recognized that the tank needed bigger bolt gaskets than originally provided, got it all back together and left the bathroom clean and ready for service. We are very pleased! We have used Ben Franklin Plumbing in the past and will certainly use David and Ben Franklin again in the future!
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Mr. Ruiz showed up when they said he would. He was very nice. Did a great job repairing the waterline in the ground. Great experience with Benjamin Franklin Plumbing
