Don was great, arrived on time, found the problem, and was very professional. Would recommend Benjamin Franklin every time you need a plumber. Had them here 3 times for different problems and very satisfied with the service and the price.
- Virginia W.Flower Mound, TX
Phillipe (and his assisting tech) did a great job of repairing my gas leak and installing a new hot water heater. On time and great quality work. I didn't plan on two major problems at the same time but Ben, Phillipe and Chris made the experience as painless as possible.
- James S.Allen, TX
Your technician had excellent product knowledge. He inspired a lot of confidence - explained well my current heater situation and viable options. Very professional, very thorough and very friendly. I would highly recommend him. I felt that I was getting quality service.
- Benita S.Farmers Branch, TX
Corey was very professional, on time, and helped fix a major water pipe break issue in our front lawn in a short period of time. Further, he provided some great recommendation for future action. Happy to have been referred to Benjamin Franklin Plumbing by the McKinney Chamber of Commerce. You all came through in the clutch! Thanks!
- Daniel L.McKinney, TX
Art is excellent, a true professional. I would definitely request him for any future plumbing needs and highly recommend him to anyone in need of a quality plumber.
- Curt M.Allen, TX
Justin was friendly and professional. He installed a water heater in the very hot garage and then a new toilet by himself. He installed, tested and cleaned up. I highly recommend him and all of your staff I have used over the course of the past year.
- Lynn C.Irving, TX
Johnny addressed the issue, answered all my questions, and did excellent work. He also was very personable, good guy. It's great when a guy like this works on your stuff. Thanks.
- Ken P.Frisco, TX
Chris R is awesome! He was on time, very friendly and did a great job fixing my outdoor faucet. Always kept checking the pressure to ensure it was in the average norm. If I ever need help with plumbing I will definitely ask for Chris R.
- Galina T.Plano, TX
Great job by good people. Chris, Nathan and Emilio did excellent work. Thanks Benjamin Franklin Plumbing for the work and service.
- Jerry I.Irving, TX
Jeff knows his stuff. He also provides an educational component to the work he performs. This is definitely the type of behavior that creates trust and enhances customer-company relationships. Professional and customer oriented people like Jeff, with a true interest in plumbing, are not easy to come by. Jeff exceeded my expectations and this positively reflects on Benjamin Franklin. Well done, Jeff!
- Max V.Frisco, TX
Juan was fantastic. He was very friendly and professional. I'm very happy with the service and will definitely use and recommend Benjamin Franklin to friends/family.
- Matthew T.Dallas, TX
Ben showed up on-time and did an excellent job! He was very knowledgeable and knew exactly what to look for and what needed to be done. He was very professional and communicated to me everything he was doing and what recommendations he had. All in all i am very pleased with Ben, the service and the overall Benjamin Franklin organization!
- Dwayne W.Carrollton, TX
This was the second project that Ben worked on for me, and both times he was top notch. He makes everything crystal clear, very professional, all the while really showing that he cares about getting the best results. His friendly demeanor is icing on the cake. This is my third switch with plumbing companies, and I finally feel I'm not having to be scammed anymore. I'm staying with you guys for both my houses.
- Brenda M.Argyle, TX
Arthur arrived quickly after an emergency call after 10pm. He was detailed on what was going to be repaired , and what the cost of the repair would be. He was very professional and friendly. He had us up and running in 20 minutes. I would rate him a 20 out of ten he was outstanding! Definitely will be sharing information about your company to family and friends because of Arthur! Thank you Arthur!
- Chris H.Euless
Just had the most comprehensive visit from Benjamin Franklin Plumbing with Howard Noble. He was very thorough and explained everything that was needed to resolve my issues from the smallest issue to the whole house. Really great people at Benjamin Franklin Plumbing and they always provide ways to same money as well. Great service and knowledge.
- Ken H.Allen, TX
The two plumbers dispatched to repair the water leak under one of our bathroom sinks were exceptional. Besides their friendly demeanor they were skilled and knowledgeable in diagnosing and repairing the water leak in a prompt and complete manner. I will always call on your firm for all our future plumbing needs ( this is the third time I have used your company's services in the past couple of years) and I would highly recommend your firm to anyone with plumbing needs/concerns.
- Michael V.Irving, TX
What a great experience when you find a company and associate that is honest, reliable, and professional! Ben took great care of my home with repairs today! Thank you!
- Charles W.Frisco, TX
Derrick came out and fixed my problem quickly, and professionally. He knew exactly what was wrong when he looked at the problem. The issue was total back up of toilet, shower, and toilet. After clearing the line Derrick found a flushed wash rag in the toilet drain. He gave me advice on keeping the line clear and educated me on plumbing at my home. I thought the price was reasonable, and I will use them again!
- Rhonda BarberPlano, TX
Johnny Miller provided excellent service on my tankless system. Found and fixed the issue in minutes. I highly recommend Benjamin Franklin Plumbing.
- Bobby G.Hurst, TX
Corey came to check to make sure I had my gas connection to my outdoor grill secured correctly since I had to make a modification to it. Corey was on time and did the review of my connection quickly. Thanks Corey.