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Michael was amazing! We had another plumbing company come out beforehand that quoted us 3x the amount. I then called Benjamin Franklin and they were able to get a technician out immediately after calling. Michael simplified everything for us told us exactly what we needed and quoted us 1/3 of the price that we received previously. Will look to them for all plumbing work in the future.
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We most definitely would recommend Benjamin Franklin plumber, Michael, who did an excellent job for us this morning Wednesday, October 25, 2023. Michael came to our home and helped with an incomplete sink installation that a handyman started for us but never completed because the job was over his head. Michael completed the job. Plus, he is personable, knowledgeable, and professional. He successfully installed the missing cup washer to our kitchen sink. We are happy with the quality work he provided us and we even discussed future plumbing upgrades that we will likely have him come back and do for us.
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Well, this is a late review but better late than never. I want to thank both Cory Greenwood and Gene Morris for doing a very professional job fixing a toilet problem that a different plumbing company made much worse. They were very professional, cleaned up everything before they left and I couldn’t have been more impressed with both of them. Thank you, Cory and Gene for coming to my rescue when I had my toilet clogged/flooding incident due to a toilet that was broken by the previous plumbing company. I highly recommend Benjamin Franklin Plumbing. They may not be the cheapest in town, but remember, you get paid for. I won’t hesitate to use this company again should I ever have a need.
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Big thank you to technicians Ben Masquelier and Kacey for their great service! They arrive on-time, are professional and friendly, quote the job and get to work. Work involved capping an unused gas line and routine maintenance on the water heater. It is a perfect experience. Thanks again to Benjamin Franklin Plumbing.
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No one wants to hear about their cast iron pipes under their 60 yr old slab foundation needing to be replaced. Thankfully, Cory Greenwood took us through the process of replacing the old pipes step by step, using video of the inside of the pipes. Cory is experienced, an expert, in this field. He was very professional in presenting our options, helping us with a timetable on planning to get the work done. Ben Franklin Plumbing has been our choice for about 12 years. Not the cheapest plumbing company, but I know the work will be done right, it's guaranteed.
