Benjamin Franklin Plumbing® of Cookeville Reviews

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4.7

193 reviews

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  • dah beck Profile Picture

    dah beck

    Fair price, quick response, on time if not early, great communication, very professional, works hard to provide the service you want and/or need and quality work. What more can a customer ask for? I had the privilege of working with Josh, Jason, Olivia, Daryl, Haley and crew on my little project and every one was a beneficial, integral part of servicing my issue. They had to recognize the issue, locate and excavate my septic tank and pump it out. I had them install risers to make future issues and maintenance much easier. To be honest, I just pestered them the whole time until I knew how i wanted the project finished, lol. I will be using their services again in the future, I'm sure. A+++ experience, would recommend.

  • George Webb Profile Picture

    George Webb

    Olivia is always informative and efficient. Not only did she do my plumbing annual review efficiently and completely, but she explained all that she did and gave me some good suggestions about possible future actions that I could take. Always good to see her because I know she'll do her work in the best fashion possible!

  • Sandi Thomas Profile Picture

    Sandi Thomas

    Olivia was the epitome of professionalism. She quickly took care of the problem and asked if there was anything else she could do to help us out. We were very impressed with her and very satisfied with the company's response.

  • Rick Walker Profile Picture

    Rick Walker

    Olivia is fantastic and she knows her stuff. She’s also got a great personality and is a pleasure to work with.

  • Shannen Russell Profile Picture

    Shannen Russell

    Excellent service! Olivia was able to identify a problem and explain it in a way I could understand. She gave me options and didn’t pressure. I trust the information that Olivia and her team give me. From the office staff to the technicians, friendly, responsive and professional.