I can’t say enough great things about Benjamin Franklin Plumbing! They sent out Gene, and he was absolutely amazing. From the moment he arrived, Gene was professional, friendly, and straight to the point. He quickly pinpointed the exact issue, explained the solution clearly, and didn’t waste any time getting it fixed. His communication was excellent, and I felt confident in everything he was doing. What really stood out was how efficient and thorough he was. He not only solved the problem without hesitation, but he also cleaned up afterward, leaving everything spotless. It’s rare to find someone who combines skill, professionalism, and friendliness all in one, but Gene definitely delivered. If I ever have another plumbing issue, there’s no doubt I’ll be calling Benjamin Franklin Plumbing again, and I’ll definitely be asking for Gene!

Such a great company with great technicians! We had the pleasure working with Gene, and he was very upfront and honest about the work that would need to be done for a gas line to a fire pit. I could tell he genuinely cared and wasn’t here just for the sale. I had no idea where the gas line even was for the fire pit, and he helped me track it down and explained everything in layman’s terms. Highly recommend!

I have used many different plumbing companies in the past, but I can genuinely say that I would recommend Benjamin Franklin Plumbing to anyone who has plumbing needs. They showed up on time and were extremely professional. Gene was very meticulous in his work, and even took time to teach me a few things! If you are looking for a local plumbing company that is reliable, responsive, and has a great attention to detail, then these guys are for you! We will certainly be using them again in the future.

Gene was very professional. He arrived on time, quickly identified the issue, and explained the repair process in simple terms so I fully understood what needed to be done. The work was good quality—no shortcuts, and everything was left neat and tidy afterward.

Exceptionally good. Very knowledgeable and friendly. Took great amount of time to explain the issue. Provided quotes depending on the root cause. Great to have them and will sure reach out to them with no hesitation next time if any issues arise.