Hi Benjamin Franklin Plumbing Team, Thank you for following up regarding my basement drain issue. When we spoke a few days ago, I decided not to move forward with your services due to my budget. However, I want to express how much I appreciate your team's patience, kindness, and professionalism. The fact that you reached out today just to make sure my issue was resolved—even after knowing I chose another option—really stands out. If I could leave a six-star review, I would! Thank you again for your exceptional customer service.

Excellent service. Very timely and professional. Reasonable price

Ethan was excellent right from start to finish! He was punctual, analyzed the problem, wrote up an estimate of cost and time required and completed as quoted. He was extremely polite, communicated as project progressed as well upon completion. I would definitely request Ethan for future work and highly recommend him.

Excellent job!!!

Brandon was amazing - knowledgeable, timely, professional, and even checked in after the initial visit to make sure things were working properly. I will absolutely call again for future plumbing needs. Thank you!

I have known and worked with John for many years. Recently, we had a major leak involving a failed water heater. John replaced it and also arranged and coordinated removal of water damaged drywall as well its replacement prior to installation of the new water heater. We are pleased with the outcome and appreciated his dependability and reasonable price.

I have good experiences with Benjamin he explain everything I need and he did good.

Very Friendly and Reliable!

I called Benjamin Franklin to do a couple repairs that I needed in my home and also a water heater installation . They were great, very professional and knowledgeable. They were very detailed about the work and their prices match the work ethic! I would definitely recommend them to anyone that’s in need of any plumbing issues or any installation!

These guys were great, very friendly and courteous, showed up on time. I looked them up prior and they have a very good reputation. They’ve been in business for many years. Definitely would recommend to check them out for any of your local plumbing.