Moreau was my technician and he was outstanding. Exceeded expectations. He went above and beyond to do the job right even though he had to stay until 9pm to finish. He was cordial and friendly the entire time and was kind to my kids as well. Exceptional job. If I could leave more than 5 stars in a review, I would.

I had to change my water heater just due to age and called Benjamin Franklin Plumber because they installed the old one. Moreau was the plumber that came out. He showed me the quotes without being sales heavy and pushy. He was very knowledgeable and was able to answer my questions. He worked quickly, cleanly, and efficiently to get my new unit installed and running. The cost is a bit on the higher end but I have peace of mind with the installation and the warranty. I would recommend Benjamin Franklin for water heater service and because Moreau was so awesome I might use them for other plumbing needs future.

Gerald Decker was absolutely one of the best technicians I ever had he answered all my questions very knowledgeable and professional he did a 10 star job he cleaned and drained my water heater I am completely satisfied he recommended the filtration system so I will make him drink the 1st glass of water out of the toilet when I get it 😊

I appreciate both the prompt service and the professionalism of Brian. Brain was extremely knowledgeable and accommodating to my questions. As a retired military Officer I appreciate people like Brian I highly recommend the company!