Moreau was my technician and he was outstanding. Exceeded expectations. He went above and beyond to do the job right even though he had to stay until 9pm to finish. He was cordial and friendly the entire time and was kind to my kids as well. Exceptional job. If I could leave more than 5 stars in a review, I would.

I appreciate both the prompt service and the professionalism of Brian. Brain was extremely knowledgeable and accommodating to my questions. As a retired military Officer I appreciate people like Brian I highly recommend the company!

Jeremy was very helpful and professional he exceeded the expectations of your company. He was very knowledgable and was able to problem solve and get my job done fast. I am forever grateful. I highly recommend the Benjamin Franklin Plumbing company to anyone in need of services!

Dominic arrived at the expected time and began work shortly thereafter. He was friendly and respectful. Before he started work, he advised me that the heater he would be installing was taller than the one being replaced and assured me that it would not be a problem. He began his work and finished in a much shorter time frame than I anticipated. Once completed, he cleaned the work area then called me over to see the completed work and to explain certain features that were not on the previous heater, and to advise me that a company representative would return in a year to followup with rountine maintenance. He gave me the warranty paperwork and invited me to contact the company if I had problems. I appreciate Dominic's attitude. While professional, it was also personable. He was very courteous and easy to talk to. Should I need this type service again, I hope the Ben Franklin Company will send Dominic back. Totally satisfied, Mary Gibson-Worlds Seffner, Florida