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Benjamin Franklin Plumbing was the company that came highly recommended from my friend of over 15 years. Unfortunately, i needed to have my main sewer line replaced. I received a phone call from the owner, who is a United States Marine Corps Veteran and we spoke for over 20 minutes about my plumbing issue. A couple of days later, he sent one of his employees to my home and used a camera to confirm my sewer line problem. After that was done, I received call from the owner and we spoke about my sewer problem and he gave me a quote for my sewer line replacement. The day of the sewer line replacement, I met Master Plumber Frank Jones, who was in charge of the job. Frank was very professional, personable and kept me updated as the day went on. The entire job took approximately 8 hours......WOW!!! I met the owner at my home, during the sewer line replacement and he made sure he let me know on the issues that they encountered. I am 100% satisfied with the AMAZING job Benjamin Franklin Plumbing and Frank Jones did at home. I recommend Benjamin Franklin Plumbing for all your plumbing needs!!
Frank Jones was an amazing plumber. He came to my residence at the scheduled time and put in my Flo by Moen automatic shut off and water detection leak valve. He explained everything to me carefully. He was prompt, courteous, knowledgeable, friendly, reassuring, professional, and was patient with my many questions. He even helped me with setting up the WiFI. Top shelf rating. Could not be many happier!
Mike is awesome! He is knowledgeable, thorough, took the time to explain everything, and did a great job with all 3 installations. He made sure everything was working perfectly, and it is very apparent how much he cares about the quality of the work. Van was also extremely professional and informative when scheduling the work and explaining the system to us. I was really impressed and highly recommend!
Mike did a great job installing our Moen Flo smart water shutoff and an earthquake gas shutoff valve. He was professional, efficient, and took the time to clearly explain each step of the process. The space was tight, but he came up with a creative solution to make everything fit without compromising function or safety. Everything was done cleanly and with care. Highly recommend if you’re looking for a knowledgeable plumber who communicates well and gets the job done right
Highly impressed with the professionalism and punctuality! The technician arrived on time, was very knowledgeable, and fixed the issue quickly without any hassle. Great customer service from start to finish. Would definitely recommend Benjamin Franklin Plumbing of Long Beach to anyone looking for reliable plumbing work!
