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Benjamin Franklin Plumbing was the company that came highly recommended from my friend of over 15 years. Unfortunately, i needed to have my main sewer line replaced. I received a phone call from the owner, who is a United States Marine Corps Veteran and we spoke for over 20 minutes about my plumbing issue. A couple of days later, he sent one of his employees to my home and used a camera to confirm my sewer line problem. After that was done, I received call from the owner and we spoke about my sewer problem and he gave me a quote for my sewer line replacement. The day of the sewer line replacement, I met Master Plumber Frank Jones, who was in charge of the job. Frank was very professional, personable and kept me updated as the day went on. The entire job took approximately 8 hours......WOW!!! I met the owner at my home, during the sewer line replacement and he made sure he let me know on the issues that they encountered. I am 100% satisfied with the AMAZING job Benjamin Franklin Plumbing and Frank Jones did at home. I recommend Benjamin Franklin Plumbing for all your plumbing needs!!
Frank Jones was an amazing plumber. He came to my residence at the scheduled time and put in my Flo by Moen automatic shut off and water detection leak valve. He explained everything to me carefully. He was prompt, courteous, knowledgeable, friendly, reassuring, professional, and was patient with my many questions. He even helped me with setting up the WiFI. Top shelf rating. Could not be many happier!
Had a water main line leak after the city was doing their routine flushing. Had several companies bid for our project, but Stacy (owner) definitely stood out as an honest, knowledgeable business owner with good follow through (which was really important to me and my husband). The technicians who came for the job (Frank and Frankie) were courteous and great. They kept us up to date on what was happening and what to expect. Both stand up people. Highly recommend working with this company. Hard to find honest companies to work with nowadays. Happy to say we found one!
I first met Van Castaneda when she stoped by the Farmers Insurance Agency I work for. She spoke with us about how Benjamin Franklin Plumbing has helped customers all over LA & OC with installing the Moen Water Leak Detection system. To this date, her company has helped close to 50 of my clients get the device outfitted properly. They have also been super quick to get us everything we need in a timely matter. If you ever need help with Moen devices, or any other plumbing jobs, Benjamin Franklin Plumbing is your go to plumbing contractor!
⭐️⭐️⭐️⭐️⭐️ I had a great experience with Frank from Benjamin Franklin Plumbing. He installed a Moen fixture for me and did an excellent job. Frank was professional, knowledgeable, and made sure everything was working perfectly before he left. He explained the installation clearly and took the time to answer my questions. The quality of his work really stood out, and I appreciate how efficient and courteous he was. I would definitely recommend Frank and Benjamin Franklin Plumbing to anyone in need of reliable plumbing service.
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