Our service area map
For years, Benjamin Franklin Plumbing has been a trusted name for plumbing services throughout the US and Arkansas. At Benjamin Franklin Plumbing of Hot Springs, we’re proud to provide these same professional services to residents in Hot Springs and the surrounding areas. Our team of plumbers is always focused on finding budget conscious, lasting solutions. Our plumbers are on time, friendly, and are highly trained so they can handle all types of plumbing installations, maintenance, and repairs.
Located in Hot Springs, we're proud to serve our community we call home. We also provide plumbing services to the throughout the greater Hot Springs area. Check out our service area map below. If you're still unsure whether we service your address, give us a call at (501) 424-4978.
Early on a Friday night, my husband and I smelled gas in our kitchen. We tried calling a plumbing service that we had used before. The woman said, "Oh, that's concerning!" about the gas leak and then gave us a next available appointment of the FOLLOWING TUESDAY. Ugh. (My husband was convinced that she was AI, and she might have been!) So I looked up Benjamin Franklin plumbing, who said they were available 24/7. Sure enough, a kind woman answered the phone immediately and told us that she would have a plumber out shortly. Dylan arrived promptly and figured out that there was no issue with the gas line, which meant that our range was the culprit. But we couldn't get that replaced on a Friday night, so we had him install a shut off valve on our gas line to the stove so that we could turn off the gas. To do so, Dylan had to turn off the main gas line to our house, which is a four unit lakehouse. After installation, when Dylan tried to re-ignite the pilot light on our water heater, it couldn't be done. The water heater was 20 years old and should have been replaced a long time ago! (Things like this happen when you co-own a property with other people!) Dylan offered to come out early the next morning and install a new water heater for us, which he did. He was an absolute professional and helped us out in an emergency. I have attached photos of the old water heater and the new one installed. I highly recommend this company.
Earlier this year, my mom had two pipes burst between upper and lower floors. Josh Kizer of Ben Franklin came on a Saturday. Cut away the least amount of sheetrock possible and repaired both pipes in less than an hour. He was personable, professional and didnt try to sell us anything extra. Great job!
We had an issue with our sewer backing up due to collapsed sewer lines. We called Benjamin Franklin, and they sent someone out within the hour. They were able to find the problem quickly, answer all of our questions, and make the repairs as quickly as possible. We had an amazing experience! If you need them ask for Josh!
Well pleased with Ben Franklin’s work today. Called this morning and told them we had a plumbing problem and they sent a technician two hours later. He diagnosed it, and within an hour had the matter resolved. Dependable, knowledgeable, and courteous are words to describe the two men (Nick and Bradyn) that came. Price was fair Will definitely call them again if we have a plumbing issue.
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