When local homes and businesses need high-quality plumbing quickly and at a fair price, they call Benjamin Franklin Plumbing® of Wichita. Thanks to our service approach and philosophy, our Wichita plumbers provide some of the best comprehensive plumbing services in the region. All our work is covered by a two-year guarantee on our parts, labor, and craftsmanship, ensuring that your plumber will only offer long-term solutions to your problems. Our On Time Guarantee means we'll be on time, or we'll take $5 off your bill for every minute we're late. Because our approach combines attentive customer service with advanced plumbing skill, we're the plumber of choice for families throughout Wichita and beyond.
Good companies can only be built by good people. At Benjamin Franklin Plumbing® of Wichita, we have some of the most courteous and skilled plumbers in the business. Because our plumbers are all highly trained, drug-screened, and background checked, we're able to find the most trustworthy candidates for our team. Then, our plumbers get ongoing training to ensure we're on top of the latest plumbing trends and technologies. Finally, each member of our team gets a fully-stocked van, giving us the ability to solve 90% of plumbing problems on a single visit. By investing in our team and their abilities, we're able to serve you better!
We found water damage behind my recliner while puppy sitting for my bother. It was a line to an outside faucet. Filed a home warranty request, but the contracted business couldn't arrive until this upcoming Monday and needed the site cleared, or their insurance or warranty wouldn't let them enter my home. Called a restoration company that not only cleared out all the water damaged material but identified the problem. Looked like a toddler peeing on a tree. At the restoration company's recommendation, I got ahold of Benjamin Pluming. This was after failing to get several other plumbing services to respond to an emergency. I was able to establish an appointment time of 1400-1700. Mr. Garrett and Mr. Chris arrived despite exceeding my scheduled appointment time to take care of my issue. No complaints even though it was now after hours. Super friendly and warm. They showed me where my main well water cut-off was (felt stupid after) and explained the five W's of my issue. Literally in and out in about 30 minutes when I shut up and let those men work. They didn't have too, but helped me learn more as a home owner, were generous with themselves and time, fixed my problem, and smiled the whole time despite after hours, probably hungry, and wanting to get home. I appreciate they showed up and didn't punt, leaving me with a running water issue or without water for longer than necessary. Thanks, boys. Thanks for caring more about your client than the paycheck. 10/10 recommend.
Had flooding in the laundry room. Superhero plumber Gus and his sidekick Aaron came over very quickly and got to work. They identified the problem, then did a full safety inspection and gave multiple options / solutions to choose from. They were very kind, courteous, respectful, courteous, and up front with the costs. I'm extremely happy with the amazing service they provided so quickly. Gus & Aaron are a superhero duo for sure! Highly recommend!
I don't usually sign up for subscriptions but I renewed mine with Benjamin Franklin because I've used them enough in the past to save some money and it comes with free safety checks yearly. I worked with Tim and he gave me low/medium/high cost options for replacement work. Great service technicians. Always feel like they give me options to not overspend, and truly address what is actually wrong and can be fixed. Great service from their folks.
