Benjamin Franklin Plumbing® of Silver Spring Reviews

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    "Great service - was able to make a same day appointment. Plumber was professional and did a great job!"
    - Mary M
    "Ira stopped by to investigate the source of water damage on the ceiling of my kitchen. He was courteous, on time, and quick to identify the problem. He gave me clear options on how to proceed. Once I ..."
    - Alexander R
    "found and fixed the leak quickly and effectively. outstanding work !"
    - Henry H
    "Excellent service. Jerry was very professional and knowledgeable."
    - Sharon C
    "They were able to schedule me same day, great communication. Israel did an awesome job repairing our leak and replacing our extremely old laundry sink."
    - Carol G
    "Mr. Romero performed a complete flushing & maintenance of my tankless hot water system & checked all the sinks & toilets throughout the house. He was friendly, efficient & professional doing his work. ..."
    - Clarence L
    "Quality and Responsiveness" "This was the 2nd visit. The first was to assess the problem leak and determine what equipment was needed to make the repair Plumbers returned today and were very punctual, courteous, and explained ..."
    - Clarence L
    "Prompt, courteous, effective service" "Prompt, courteous, effective service. Will use this company as long as i live in the area."
    - Henry H
    "I definitely recommend this company" "Mr. Dave was very professional and punctual. He serviced our tankless water heater and I liked the way he explained how the system functions, etc. I had such a great experience and he was very ..."
    - Charles B
    "Very professional, prompt, and thorough" "Jerry was fantastic! Very professional, prompt, and thorough. You all just saved us thousands of dollars in repair costs. You all are lifesavers, and we will definitely use Ben Franklin again!"
    - Brian R
    "Quick and easy, polite and respectful of my place" "Quick and easy, polite and respectful of my place. Took care of the clog quickly and helped me understand the factors causing it."
    - Chris P
    "Arrived within 45 minutes of my call" "Arrived within 45 minutes of my call. Repaired my sump pump and toilet in less than 30 minutes. Charge was very reasonable. Plumber was professional, very pleasant and took the time to explain the ..."
    - Maggie H
    "Greatly appreciated the responsiveness and price was reasonable" "David arrived promptly on a Sunday morning. He took care of the clogged toilet and provided sage advice about how to prevent future issues. Reasonable and prompt emergency service. Greatly appreciated ..."
    - Meghan M
    "I am happy to say I couldn’t recommend them more highly" "I hired Benjamin Franklin to see if they could diagnose a tricky issue that had stumped two other plumbers cold. Not only did they solve my issue, they did so for about a tenth the cost of what the ..."
    - Nicholas O
    "Marty from Ben Franklin went above and beyond in every way possible on this work." "Marty from Ben Franklin went above and beyond in every way possible on this work. We had three very challenging plumbing issues, two of which the other two plumbers who visited our home could not fix. ..."
    - Jen
    "Marty was spot on with his assessment diagnosis and recommendation." "Marty was spot on with his assessment diagnosis and recommendation. It was difficult work in a difficult location but he did it efficiently and cleanly. And, he was very personable and easy to work wi ..."
    - Jeff K
    "We have been very happy with Benjamin Franklin Plumbing and their staff are amazing and professional." "We have been very happy with Benjamin Franklin Plumbing and their staff are amazing and professional."
    - Lisa D
    "Benjamin Franklin was prompt in calling me back and scheduling an appointment." "Benjamin Franklin was prompt in calling me back and scheduling an appointment. Israel was excellent and very knowledgeable. He has many years of experience with commercial and residential plumbing. ..."
    - Isabel M
    "The service that was performed was a gas line hookup for a dryer. The Benjamin Franklin Plumbing’s Technician (Marty) gave me an hour’s heads-up for his arrival. He arrived within the time he told me. ..."
    - Jerry P.
    "Jerry installed a new tankless hot water heater for us. He was knowledgeable, professional, and courteous."
    - Annemarie H.
    "Excellent customer service!! Ira came out on a holiday and was kind, very professional, & extremely knowledgeable. He was able to snake our main sewer line & unclog it for us. I would highly recommend ..."
    - Susan B.
    "Jeremy and Israel replaced all of our copper pipes. They did a fantastic job. They were always on time and stayed late to get the work done. They made sure we had water every night in the main ..."
    - Sandra B.
    "We've been using Ben Franklin Plumbing for years, and they always come thru. This time, it was solving a pesky problem of a hot water heat-on- demand system that was underperforming. (Hot water taking ..."
    - Beverly W.
    "Benjamin Franklin has never let me down. Great service."
    - Ben H.
    "David was a great technician who helped with installing 2 toilets and replacing a broken sump pump. He was very professional and friendly, and I’d be happy to have him return for future work."
    - Alison T.
    "Ira diagnosed the problem with the instant hot water heater and problem solved. Ira is also a very kind person. Great job."
    - Stephanie F.
    "David was great. Very professional and nice. Went above and beyond for all of my questions."
    - Darrius M.
    "Ira Miller did a great job explaining my plumbing from the meter to the faucet. I would recommend Ben Franklin and Ira for his professionalism."
    - Lawrence P.
    "When Jeremy arrived, he introduced himself, covered his shoes before entering my home, listened to the problems that I was having, assessed what needed to be done, and professionally completed the ..."
    - Gwen H.
    "Never failed me ever, installed a complete water system overall which rocked, and I have turned to them immediately upon need for many years.. And, yes, they are very punctual. Just used them again ..."
    - Pete V.
    "Very professional, and confident on how he planned to repair the problem. Extremely friendly and pleasant person."
    - Charles W.
    "Israel was very efficient in diagnosing the problem and offering me options. He did a great job and I can use my kitchen sink again."
    - Stephanie F.
    "Excellent service by Benjamin Franklin Plumbing. Found a possible leak in the from the upstairs shower into the basement, and they were able to send a techician out within 24 hours of calling. The ..."
    - Kristen S.
    "Super helpful and responsive. A 24 hour call center took my call in the evening and we were scheduled for first thing the next morning. The truck was stocked with parts and even a range of toilets in ..."
    - Stacy B.
    "David was super friendly & explained everything that he was doing and the problems that he was finding with my water heater. Hot water was restored!"
    - Laura N.
    "They assessed the problem and then got right to it and cleaned out the clog. They where very polite the entire time and cleaned everything up after they where done."
    - Joe H.
    "Fast and professional. We needed help installing a gas range, and they had someone out the next morning to assist. Jeremy was friendly, professional, and put in extra effort to make sure we had ..."
    - Daniel L.
    "Ira was great. Informative and professional and personable. He answered my questions and provided me with clear options. It was a good experience."
    - Steve D.
    "Chad was great. He came out on short notice, worked through all of my issues and explained how best to solve each problem. I wish all of my contractors operated like this. His level of knowledge, ..."
    - Matthew C.
    "Mr. King was professional, courteous and thorough. He worked quickly and explained everything to me. I would definitely ask for him again."
    - Sherryl N.
    "Israel completed the job promptly and professionally. He did an excellent job installing all the new water heater and toilets. We would love to have him back for any additional work."
    - Jonathon A.
    "A straight up, no nonsense company with very qualified people." "I've used Ben Franklin many times and have always been satisfied. A straight up, no nonsense company with very qualified people. Maybe a little on the expensive side but if you want the job well done ..."
    - Henri M.
    "Ryan was very informed and told me the good and bad news of how my water system was performing." "Ryan was very informed and told me the good and bad news of how my water system was performing. I have always had very responsive service from Ben Franklin and Ryan was a good spokesman for them."
    - Shirley T.
    "Israel Romero was excellent." "Israel Romero was excellent. He clearly knew what he was doing. He was very careful on newly installed white tile and cleaned up after he finished. He answered all my questions to my satisfaction. He ..."
    - Diane S.
    "Israel was extremely patient and professional." "Israel was extremely patient and professional. He did an excellent job installing all the faucets and the under sink water filter. We would love to have him back for any additional work."
    - Jonathan A.
    "Ira Miller was prompt, efficient and very good to deal with." "Ira Miller was prompt, efficient and very good to deal with."
    - Edward G.
    "Outstanding experience all around—thank you!" "Ira is very knowledgeable and great at answering questions and explaining what the problem is and what the fix requires. He also walked us through a decision making process for some additional work we ..."
    - Terry C.
    "None of the other plumbers in the area that advertise as 24 hour were able to make it on the same day. Came out and found the problem within a few hours."
    - Nicholas R
    "punctual, knowledgeable and excellent workmanship" "Ira is punctual, knowledgeable and has excellent workmanship. We joined the BFP member family this year and Ira has visited us twice thus far. He explained in detail not only what's wrong but why it's ..."
    - Ti T
    "excellent job installing the new water heater" "Jerry and David did an excellent job installing the new water heater. They answered all my questions after the installation was complete. This is the fourth time I have used this company and will ..."
    - James G
    "they are very punctual." "Never failed me ever, installed a complete water system overall which rocked, and I have turned to them immediately upon need for many years. . And , yes, they are very punctual."
    - Pete V
    "Courteous, prompt and efficient!" "Courteous, prompt and efficient! Ryan called about half an hour before arriving, just like the dispatched had said when they scheduled the service. Work was done quickly and neatly. A pleasant experie ..."
    - Steven S
    "Outstanding technician" "Outstanding technician. Very professional and made quick work of an emergency pipe repair. Very pleased."
    - Jamie M
    "Great experience." "Ryan was very knowledgeable about the issues and was able to help figure out what was going on. He was patient as I asked all the questions and gave me good idea of what needs to be done to remedy the ..."
    - Holly A.
    "Very Satisfied" "Our hot water heater decided to die on the Sunday of Labor Day weekend, of course. We called Ben Franklin (we've been using them for years), got an immediate response, and had an appointment set up ..."
    - Beverly W.
    "Great experience." "Our hot water heater decided to die on the Sunday of Labor Day weekend, of course. We called Ben Franklin (we've been using them for years), got an immediate response, and had an appointment set up ..."
    - Peter B.
    "Great experience." "I will absolutely use Benjamin Franklin Plumbing for all my plumbing needs in the future. From the start I was treated with respect and consideration when I called to make an appointment. My ..."
    - Jessica M.
    "Very Satisfied" "Great services and professional workers. Would recommend and use again."
    - Seth P.
    "The technician arrived on time, thoroughly explained what was needed & why, and told me the cost prior to doing any work. The office staff also was friendly and provided excellent customer service."
    - Clarence L.
    "He is great!" "Having plumbing issues two days after Christmas isn't something anyone wants to deal with. However, we called Benjamin Franklin Plumbing and the technician (Chad) came quickly, he was friendly and ..."
    - Cephas J.
    "professional manner!" "The plumber came and did it the work needed in a professional manner, efficiently and cleaned up."
    - Tessa S.
    "Great Job!" "My garbage disposal wasn't working. So I called Ben Franklin Plumbing around 4 pm today, Sept. 23, 2019. I told them what the problem was and they sent Gerry to fix it ; he arrived the same day at ..."
    - Jo S.
    "Great experience." "Shout out to the staff at Ben Franklin -- After several issues over the past few years with my tankless water heater system, the staff jumped right on the problem and replaced my unit quickly and ..."
    - Heartland Home Foods
    "He really does "look out" for the customer." "We've used Benjamin Franklin Plumbing for 15-20 years and have always been pleased with the results. The work they've done has ranged from installing a new "in-sink-erator" (the one we had purchased ..."
    - Robert S.
    "Outstanding job!" "Mr. Romero, the plumber who provided services on behalf of Benjamin Franklin Plumbing, did an outstanding job. He was on-time, courteous, knowledgeable and professional. I am very happy with the ..."
    - Sandy H.