-
Chris came today to fix my toilet with parts provided to me by the manufacturer. He called about 20 minutes before he arrived to let me know he was on the way. He wore shoe covers while in my house. He explained what he was doing and why. He was friendly. He left everything clean. He completed the work in less than 40 minutes. I have been using Ben Franklin plumbing for many years and have always been satisfied with them.
-
Jeremy made a horrible plumbing/sewer issue so much more palatable. He is extremely personable and empathetic to my issue. He showed up on time, if not early. He was quick to inform me of every step he was taking and what the plan of action was. And, to top it off his pricing was very fair and reasonable. I will keep Jeremy/Benjamin Franklin Plumbing of Mt. Airy on my speed dial.
-
Ben Franklin always gets us an appointment quickly. Chris did an excellent job. He was very thorough in his inspection and in his explanation of our options. Definitely want to have him do work on our plumbing in the future.
-
Chris Bonnell did outstanding work on replacing my water main manifold & valves. He was on-time, highly communicative, and thorough with his work. The finished product looks clean & works perfectly. Thank you Chris!
