The technician arrived on scheduled and was very courteous and friendly. He thoroughly inspected the problem and completely explained the solution to me. He then did an excellent job fixing the problem and thoroughly cleaned the area. I am very happy with his work and would recommend him.
- Paul GFallston
Ira was very professional and polite from start to finish. I am totally satisfied.
- Jill NHydes
Ira did an awesome job clearing out our drain and went over every aspect that will help us maintain our drain going forward! He was professional, friendly, and downright cool as a cucumber throughout the entire process.
- Mimo DEdgewood
Great service, straightforward. Great prices. Very good customer service. We will definitely will use again. Thanks.
- Johnson FamilyPerryville
Plumber installed new faucet which I provided, and replaced 3 valves under the sink. He explained everything, offered options, did not try to sell anything. Gave us a break on the price for just showing up. I was completely satisfied with the work and the technician (Ira).
- Denise CWhiteford
Ira has been so professional and very thorough. The company is very reasonable. Ira helped me with telling me the company has a yearly plumbing program. I have struggled with so many businesses doing bad work. Charging me out the nose. I now have them only! I can ask for Ira also. This is wonderful. I highly recommend Ira and Benjamin Franklin plumbing!
- Gail NDarlington
Ira was very professional and explained everything to me. Gave me a complete explanation of repair and costs up front and offered suggestions on how to save in the future. Will certainly ask for him the next time I need service.
- Lee WBel Air
Ira was so wonderful! I highly recommend this gentleman. I found out they have a yearly contract that they offer! I am so glad I was offered this. I signed up right away. Ira went above and beyond to help make sure we have no issues. He did find a leak for the landlord owner to repair. That is huge! I have had 6 or more other plumbers come out and not one seen it. I have spent hand over fist in evaluation estimates trying to get to the problem of the septic odor. Ira found it.
- Gail N.Darlington
Israel was pleasant and courteous. He was very knowledgeable and explained in detail what would resolve my problem. I was able to resolve the issue. We also discussed my plumbing issues in my basement. And Israel quoted me prices on replacement parts and repairs. Thank you for sending a qualified plumber.
- Geraldine L.Perryville
Ira Miller did a great job, in a stressful situation for me because we had to cut into the wall. He found the leak in a pipe that was caused by a previous contractor and fixed it better than I expected!!
- Robert C.Bel air
Had an issue with our kitchen sink. They were able to quickly come out, assess the issue, and provide a qualify fix.
- Troy S.Aberdeen
IRA was the nicest most professional young man. He explained things so I understood. What a pleasure. Thank you all for your speedy service and wonderful employees. From the sweet lady who took my call to my service man, will recommend to everyone.
- Sandi H.Bel Air
He was wonderful! Took his time and made sure everything was in tip top shape!
- Joanna B.Aberdeen
It was the 4th of July and our toilet was completely clogged! He came even though it was late and on a holiday and fixed the problem professionally and was very pleasant. I will call them again to replace the toilet!
- Lori C.Rising Sun
Mr. Ira Miller. Came out and did an excellent job. He explained everything really well and it took no time to fix my sump pump issue. I am really happy with the work and will definitely use their services again.
- Kimberly F.Have de Grace
Jerry was polite, friendly and did a great job! He explained what needed to be done and went to work quickly. So happy to have water again!
- Virginia S.Abingdon
Israel was very professional and thorough. He was very precise about estimates. He installed new kitchen and bathroom faucets and several new water shut-off valves. He also checked the gas lines to the furnace and water heater for any leaks, found two small leaks, showed me the bubbles, and fixed those. While not inexpensive, it was good value for our money. We are pleased with the work and will have them come back again when there is a need
- Patricia S.Bel Air, MD
Ira was so professional and friendly. Answered all our questions and explained everything about the install to us. Left the job clean and we are totally satisfied. Definitely would recommend this service.
- Barbara OAbardeen, MD
The absolute best! Super fast response time, fixed the leak fast. Fair pricing. And the 2 techs were awesome! New lifelong customer here ! Don’t waste time with those other “ emergency “ companies, Call Benjamin FIRST !