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    • Jerry was training an experienced plumber new to the company. Both men were professional, friendly, were careful with their equipment in our home and resolved our issue. My husband and I are happy and will use this plumber again.
      - Colleen B Pasadena
    • Jerry and Co. Were very friendly and clear on what they will be doing and showed nothing but respect for me and my home. They were honest with any questions I had and were nothing but the most professional. Punctuality is what I strive for in my everyday life and I was not disappointed. Great work gentlemen!!!
      - Triston W Edgewater
    • Jerry was very professional and patient. He listened to me attentively, identified the issue and resolved it in very little time. Thanks Jerry for your awesome service!
      - Eleora C Annapolis
    • We always use Chad at Ben Franklin. He came on time as always. Took his advice on replacing our 23 year old toilet. Jerry from Ben Franklin came and replaced our old toilet with a new toilet. He did a great job Both Chad and Jerry are great plumbers, who know what they are doing and you always get an excellent job done.
      - Adrian H Severn
    • Great work by Israel!! He fixed all the leaks in the house and replaced all the old valves. Now I have a peace of mind due to the entire house has been checked and it’s done right.
      - Imelda C. Gambrills, MD
    • I had Ira look into a leak, and he nailed it - he was on time, super friendly and explained everything, he didn't try pushing me into any unneeded purchases or upgrades, and he was out quickly. This was an easy five-star review to give
      - Jeff M. Severn, MD
    • Unfortunately, our water heater died on a Sunday. The response was very quick, and our plumber was Ira Miller. He was excellent, efficient, and professional.
      - Gian S. Crownsville
    • I wouldn't use anybody else but Benjamin Franklin. Ira was amazing extremely polite very communicative. He was very professional. I couldn't have been more pleased with anybody else. If ever I need any plumbing or anyone, I know needs any plumbing needs I will definitely be referring them to you guys and that they request IRA.
      - Tiffiney A. Arnold
    • Ira was very patient, knowledgeable, and understanding. He was able to show me the area in need of repair and provided the necessary guidance to move forward. I will definitely contact him in the future for any necessary plumbing work.
      - Greg D. Bowie
    • Chad very knowledgeable and customer oriented.
      - Celestine B.
    • Very professional, thorough, and competent service.
      - Julie B.
    • The Tech was excellent, very informative and helpful.

      - Donnie D.
    • On time, professional, friendly and properly fixed the leaking and corroded sink drain. Was even able to use one of the old parts to save a little money

      - John H.
    • Very responsive and quick to respond to a blocked floor drain that caused the HVAC to flood part of the basement. Jeremy listened carefully to my lay-person assessment without judgment and solved the problem in a step-wise approach with full explanation and cost for each explained. He solved it with his first and least expensive step! I asked for the best preventative measure and he supplied the right product and explained the correct use. This is my second time using this company. I’ll be back in the future for any plumbing needs.

      - Heather B. Bowie, MD
    • Ben Franklin Plumbing tech Wm. King installed new main shutoff valve and pressure relief valve at my home. He was knowledgeable and courteous, and took time to answer my questions and explain the work in detail. He completed the work in timely fashion and provided a detailed receipt with recommendations and estimate for some future work I asked about. Highly recommended.

      - Robin R. Edgewater, MD
    • Unbelievable service. The problem wasn’t easy to solve in any of the three issues Israel came out to address, but he patiently and professionally fixed every single issue. I have had roto rooter here multiple times for my clogged drains, their fixes have always been stop gaps. Israel fixed all three problems for good and did it with a smile on his face.

      - David R. Annapolis, MD
    • Ira was phenomenal. He helped us find the cause of a water leak. I would do business again with Benjamin Franklin because of the great service Ira provided us.

      - David T.
    • Tim has a fantastic personality. Found out he lives near us and told us of all sorts of things in the area as we came from out of state. He even tasted the water prior to leaving to ensure the filter was functioning properly.

      - Stew G.