Our water heater went belly up. After three different plumbers failing to return calls and total unprofessionalism. We called Benjamin Franklin. They did not disappoint. Had someone to our home same day. The guy had the old water heater out and new one in quickly. Ryder Hewitt was awesome. Came right in and went right to work. Thank you guys and we will be recommending you and repeat customers!!
We had a leak in the drain line under the slab concrete foundation. It was the most pleasant experience I've ever had with plumbing repairs. They sent somebody out to give us a quote and he decided that he needed somebody with more experience in that area to quote so he sent another person. John explained everything and the price was explained and no surprises. They were on time and were very quick and through with their work. Alex is a very experienced, professional plumber and was great to work with. I would recommend this company to anyone. You get what you pay for and it's done right the first time.
Had a very large job to do as our sewer lines were collapsed to the main sewer system and because it went under two trees, a fence, a tree fort, and two power lines... our only option was to wrench a new pipe through the old one. Ryder ( the tech who came to do the quote) was quick and early as well as very polite. Everyone who worked on our disconnect plumbing line was very polite and even when problems arose they diligently worked to correct them They even worked after hours to finish the job so it would be done before the rain came. If I knew their names I could list everyone as being very helpful.... the two who worked late were Nate and Gibson and they even went above and beyond their work. I would highly recommend this company based on my experience
Ryan did great work getting my main sewage line cleaned out. Kept my house clean in the process and was willing to answer my questions as he worked, which I really appreciated. Friendly and great work!
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