Had an eventful day . Left to attend my son’s wrestling meet and returned to a broken shower faucet. One that hadn’t been replaced since the 1980s.. screw was broken clean off . Decided to have someone look at it . Googled plumbers in my area and came across Benjamin Franklin Plumbing. The young lady I spoke to was very polite and informative. Was able to send a plumber same day within about an hour . My tech was Mr. Ira , who was simply amazing . Very polite and was transparent. He gathered all the information as far as water type (well water) and understanding my home system . He was able to remove and replace the screw . And restore water to the house . While there is still work to be done , Benjamin Franklin plumbing was able to help me in an emergency where I had to cut the main line of water to keep the broken faucet from leaking .

Israel was fantastic. Seemed a little pricey for a leak repair, but I don’t mind as the company was extremely responsive, courteous, professional and has always been reliable.

We had an absolutely excellent experience with Benjamin Franklin Plumbing when they repaired our leaking hot water heater recently! Our initial experience with their technician, David Laboskie, was amazing! He was thorough in his examination of our tankless hot water heater, explained what was wrong and what was leaking, and was able to confirm that our unit could be rebuilt instead of replaced. We had multiple quotes from other plumbing companies that only offered to replace the unit, not a single other one would even attempt a repair. David handled contacting the manufacturer to check the warranty on the parts and the unit, and even worked with them to get the parts ordered and shipped right to our door. He was incredibly personable, and we really enjoyed having him over! Then, we had an equally great experience with our second technician, Jerry Guccione, who actually performed the rebuild on the water heater. He and his assistant were very personable, as well as quick and thorough in their installation and testing! We have not had a single issue with the hot water system since!! To say that we were blown away by the service we got is an understatement, and we are definitely going to continue to take our plumbing business to Benjamin Franklin Plumbing for the foreseeable future! Thank you to everyone at Benjamin Franklin for working with us, saving us money, and getting this problem resolved quickly and with a smile!!