Olga Mikhaylova
Had great experience with Ira fixing a leak. He was very thorough and kept me informed through the whole process. I highly recommend him and will be using for future plumbing needs.
Thea Hammack
Very efficient and forthcoming about the issue. The leak has stopped
Ian Mahaney
Benjamin Franklin plumbing and Ira were fantastic. Out within a matter of hours and had my issue repaired in just a couple hours. Highly recommend!
Steve Pasternak
Great service
Michael P.
We hired Ira Miller to repair a sump pump drainage line in our yard that was cracked as a result of some landscaping work we had done. To say we are thrilled with the job he did would be an understatement. He was super friendly and courteous from start to finish, and very respectful of the property. He went above and beyond to protect all our outside surfaces from dirt, and there was only minimal disturbance to the yard and the mulch bed. He even did a great job tamping down the topsoil and raking the mulch back in place--from looking at it, you wouldn't even know anything happened! It's rare to find a plumber who takes such care in their work, without rushing at all, and in their communication as well. He clearly explained the pricing structure, and the cost was exactly what he said from the beginning. We were happy to also sign up for the company's service plan, since we plan on staying with this company for a very long time!
Paul Terzulli III
Timely, knowledgeable, responsive.
Sasha Jarrett
Ira was great. He explained things well and fixed my toilet flapper quickly. They have upfront pricing.
Galya Petrova
We are highly satisfied from the service Ira Miller provided! Thank you!
Melynda Robinson
Ira was very knowledgeable. I've had other plumbers come for the sane issue that Ira came for and they have not been as Thorough as Ira was and with him being thorough he found the problem. Highly recommend Ira as a technician. I have not worked with Benjamin Franklin company meaning other people other technician other than making the appt which they were able to do same day as emergency service and it was the weekend but other than that I haven't needed to work with customer service as much but Ira was great