"Jerry and John are an amazing team; we had an appt set for Thursday but their schedule on Wednesday cleared early and they came a day earlier than expected (with an advanced courtesy call, of course). ..."
- Jamie G
"I appreciated being able to talk to a person on the phone to schedule my repair because I had some timing problems. Gail, the scheduling person, was very friendly and kind. The Benjamin Franklin ..."
- Amy F
"Chad and his colleague came in, examined, diagnosed and proposed the repair for my upstairs shower issue. Clear, easy to understand communication, and I'll be back in business soon. I'll leave an ..."
- Jamison A
"Knowledgeable and Timely"
"Ira was great; he’s knowledgeable, timely, and communicates everything he’s doing. Thanks for the work!"
- Ian M
"Marty was great!"
"Marty was great! He was personable and professional, worked quickly to help me with the leaking washing machine and efficiently, and the price felt very fair for the time spent and work done. Very ..."
- Jennifer F
"I was able to make a same day appointment"
"I woke up to water on the floor under the sink. I was able to make a same day appointment at a time that worked for me (2-6). David was here at 3:15 and done by 3:45. He found the problem, reconnected ..."
- Joslyn K
"I had two toilets replaced by Benjamin Franklin Plumbing. Not only was the cost reasonable, but Ira did a fantastic job. He worked quickly and was professional yet friendly. He explained everything ..."
- Nancy D.
"I was happy with service that was provided by Israel. He called to let me know when he would arrive, and came as said on time. I told him what I needed as I wanted him to check under my house for a ..."
- Pat B.
"Ira did a great job. He explained what he would do and he did it. He left the worksite clean and neat."
- Gary N.
"Very knowledgeable and extremely helpful."
- William C.
"I was very pleased with how helpful, polite, responsible, respectful, knowledgeable, and friendly the gentleman was that came to my home. Thank you for hiring an employee like him. Thank him again for ..."
- Donna C.
"After a major leak from the upstairs bathroom above our kitchen, Benjamin Franklin Plumbing, replaced all the old cast iron drain pipes (with PVC) and old oxidized copper water pipes (with new ..."
- Oristela C.
"Great service available at short notice and he was on time and fixed the issue"
- Brian L.
"Excellent experience with Benjamin Franklin plumbing who exceeded my expectations with the work Master Plumber Israel Romero did - Romero was not only great with all the work he did, but always ..."
- Nick M.
"Great service and very knowledgeable, would use again."
"Jerry was very friendly and very helpful. He quickly fixed an issue with my bathroom sink leaking. Great service and very knowledgeable, would use again."
- Kelsey V.
"Keep up the excellent customer service!"
"Ira was professional, determined the problem with the water heater, took time to explain and review everything that need to be done, provided an estimate before starting work, I am having Ira return ..."
- G. W
"Benjamin Franklin always does a great job. They are my go-to plumber and HVAC. They are always super fast (same day usually) and able to analyze and quickly fix the issue. Highly recommended."
- Scott S
"Ryan is a GREAT plumber and a super nice guy. Polite, professional, knowledgeable and quick. 5 Stars all the way!👍"
- Beth M
"Excellent. We had our hot water expansion tank spring a leak. I called Saturday morning and they were able to come out within a few hours. Replaced the tank and did additional work we noticed to ..."
- Don S.
"Had a great experience with Benjamin Franklin Plumbing- was able to get an appointment time that fit with my schedule, and the technician was very helpful in explaining the problem, possible ..."
- Christine S.
"Ira was polite and professional in every aspect of the job. It was a Saturday morning emergency and he was able to calm our fears and get everything under control. Even calling in the phone agent was ..."
- Subash R.
"I have used the company twice now and both times were great experiences. Ira came out today and found and fixed a gas leak in the furnace, he did an excellent job."
- David C.
"The technician arrived on time. He immediately identified the problem and told us what needs to be done and how much it will cost. In the end, he did a great job of replacing our leaking pipes coming ..."
- Tom M.
"I had a great experience with the Benjamin Franklin Plumbing company. I most recently had a plumber come to my home because I had a problem with the shower. They came out quickly and fixed the problem ..."
- James S.