We recently had our kitchen faucet repaired by Ben Franklin and Gus, our service technician, did an excellent job troubleshooting the touch faucet issues and coordinating the parts needed with the manufacturer. I certainly recommend BFP as they stand behind their work.
- Kevin WeberWichita, KS
Called on Thanksgiving night due to flooding in the basement. Josh was able to come 8am the next day. He showed up on time and fixed my clogged main sewer pipe within two hours. I appreciate his knowledge and willingness to communicate with me regarding what the problem was and how to address it in the future. I will use Benjamin Franklin whenever I have any plumbing needs.
- Austin AWichita, KS
Josh was on time, fast, and through before you knew it. I don't think think he was there 30 minutes. I was very happy with the work done on my toilet repair!
- Royce HolmanWichita, KS
I would use Benjamin Franklin Pumbing again.
The pipe from my propane tank to the regulator broke. With temperature around freezing I needed heat and hot water working. The gas company said it would be 2 weeks before they could fix it. So, I went searching for a plumber. Most plumber response was call the gas company. Benjamin Franklin Plumbing was busy; but, the were able to send a plumber the same day. The problem was quickly resolved. The technician was clean, friendly, and professional. The fee was reasonable and less than I expected.
- Carl GaulWichita, KS
Customer service very friendly and always quick to respond when they need to call me back with an answer to a question. Technician very professional and helpful today. Would recommend Benjamin Franklin for any plumbing needs.
- R HaysWichita, KS
Just want to give a huge shout out to Kole, Arian, Nathan, Jeff, Valery, and Lexi. All employees of Benjamin Franklin Plumbing of Wichita.
2 months after moving to Wichita on Military orders and purchasing our first home, we experienced a homeowners nightmare. Our sewage began backing up in our bathtubs, toilets, and sinks.
As soon as we called Ben Franklin Plumbing they had an extremely professional expert to our home within a couple hours to diagnose the issue and begin looking into our options to complete a total sewer replacement/clean out due to 70 years of aging and broken clay pipes due to roots growing into our lines.
Unfortunately, our Home warranty company with Cinch Home Services found a loophole in our policy where they were not willing to cover any repairs outside of our foundation and left us with a bill that would cost thousands just before the Holidays. Thousands we didn’t have and we’re forced to take out a loan.
Luckily, the above listed employees with Ben Franklin coordinated with their boss to complete these repairs as budget friendly as possible, and still completed the job quickly with an entire new sewer line.
I can’t say enough good about the quick response and willingness to help from each and every one of their team that assisted us in completing the repairs, fighting our completely worthless home warranty company, and giving us an amazing discount that will allow my 3 kiddos to still have gifts under the tree next month.
Benjamin Franklin of Wichita, from the Elder family to all of your Team, we want to say thank you so very much, we’ll never call anyone else!!
- John ElderWichita, KS
Colton did a fantastic job ... he was calm, professional and courteous through the entire job. His work was meticulous and shows that he takes pride in doing a good job for his customers. Thank you.