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Jordan and Chase were amazing! Our hot water heater bit the dust AFTER HOURS (do they ever do it otherwise?). But Jordan was at our house within 30 minutes at 9p to get assess what was going on and start sharing options on how to get things fixed. I had meetings with clients that meant I needed a hot shower and within an hour and a half later Chase was at our house with a new hot water heater tank that the guys were ready to install. Everything was up and running again with a brand new setup and I felt like every option was clearly explained without any pressure to move in any particular direction. They were helpful, knowledgeable and timely. Thank you to both Jordan and Chase, I sure hope that Benjamin Franklin Plumbing appreciates you even half as much as we do!
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Chase did a very good job repairing a leak that we had in our shower. He was prompt, courteous, and just like ALL of your other service techs, (And we have seen a few this week 😀), he got the job DONE! Loving your companies, keep up the Great work 👍
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Had an awesome time talking to Chase. He was straight forward. Told me exactly what needed to be done. Got it done in a timely manner. Would definitely recommend for my plumbing work.
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BFP responded very quickly to my request. They had a plumber in the area who arrived at my home about 1-1/2 hours later and he completed the repair in less than an hour. Ryder, the plumber, was very professional, courteous, and thorough. I would gladly have him work on any future plumbing needs!
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I had an outstanding experience with Benjamin Franklin Plumbing, notably due to the exemplary service provided by plumber Chase Mayo. Chase was punctual, knowledgeable, and took the time to explain the repair process clearly. His attention to detail was impressive, ensuring everything was in perfect order before completing the job. His dedication to customer satisfaction truly stood out. I highly recommend Benjamin Franklin Plumbing for their reliable and high-quality service.
