Benjamin Franklin Plumbing® of Tampa Reviews

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1962 reviews

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  • Making Sense Profile Picture

    Making Sense

    Absolutely amazing company. It’s so rare to find a good company out here in Florida. The entire process was easy. Knowledgeable , reliability and professionalism at its finest. As home owners we are faced with many unexpected bills and challenges. Benjamin Franklin Plumbing has definitely earned our business. Thank you thank you and thank you!!

  • Brian Nehr Profile Picture

    Brian Nehr

    Excellent 5 star experience! Had a water heater leak and David showed up early and was very friendly, professional and knowledgeable. He helped diagnose the issue and made recommendations on solutions without being pushy. Ultimately decided to replace the water heater and he was able to get it done same day which was huge. Great work and great tech with David. Thank you!

  • Bruce Fort Profile Picture

    Bruce Fort

    I recently had the pleasure of working with Scott Blackburn from Ben Franklin Plumbing, and I cannot speak highly enough about the exceptional service he provided. From the moment he arrived, Scott demonstrated professionalism, expertise, and a genuine commitment to resolving my plumbing issues. Scott's knowledge and experience in the field were immediately evident. He took the time to listen attentively as I explained the problems I was experiencing, asking relevant questions to ensure a thorough understanding. His attention to detail and meticulous approach reassured me that my plumbing concerns were in capable hands. What impressed me the most about Scott was his unwavering dedication to finding the best solutions. He meticulously assessed the plumbing system, identified the root causes of the issues, and explained his findings in a clear and understandable manner. He presented multiple options for repairs, outlining the pros and cons of each, allowing me to make an informed decision based on my needs and budget. Scott's workmanship was exceptional. He displayed a high level of skill and precision while performing the repairs. He worked efficiently and effectively, ensuring that every task was completed to the highest standards. The results were outstanding, and I have had no further issues since his visit. On top of his technical expertise, Scott's customer service was exemplary. He was friendly, courteous, and respectful throughout the entire process. He patiently answered all of my questions, providing additional tips and advice to prevent future problems. His professionalism and excellent communication skills made the entire experience stress-free and enjoyable. I cannot recommend Scott Blackburn and Ben Franklin Plumbing highly enough. Their commitment to excellence, top-quality workmanship, and outstanding customer service make them a premier plumbing service provider. If you're in need of any plumbing assistance, do not hesitate to contact Scott at Ben Franklin Plumbing—I guarantee you won't be disappointed. Thank you, Scott, for your exceptional service and for going above and beyond to ensure my complete satisfaction. You are truly a credit to your profession and a valuable asset to Ben Franklin Plumbing! Overall, I am incredibly impressed with the service I received from Scott Blackburn at Ben Franklin Plumbing. The level of skill, expertise, and exceptional customer care makes this company stand out from the rest. I will undoubtedly be reaching out to them for any future plumbing needs.

  • A NormalGuys Perspective Profile Picture

    A NormalGuys Perspective

    Ben Franklin plumbing is easily, the best plumbing service I have ever used. Every single technician is extremely professional. And on time today I had Jesse he was extremely kind and diligent with his service. I had an emergency with my pressure release valve on my house. Since I’m selling the home I can’t have anything going wrong right now. Ben Franklin plumbing quickly. Answer my phone call at 1 AM in the morning and they were quick to schedule me out and fix the problem. I highly recommend this is your go to plumbing service, I will never use another plumbing service for the rest of my life easily 10 out of 10 and I can read it more. I would thank you again for all you guys. !!!🫡👍🏼

  • Jennifer Taylor Profile Picture

    Jennifer Taylor

    David showed up on time and was friendly and got the whole job done within a few hours. He vacuumed up our garage floor full of 2 in of water that had been spewing from my water heater for a few day and replaced our heater. We’re happy and grateful for his expertise!