Nick was the tech who replaced the compression valves to our hot and cold water to our washing machine. Absolute pro job. Excellent, fast work! Very attentive, courteous customer service. Beyond satisfied!

We are very happy with the purchase/installation of our water heater! Our technician, Oakley arrived on time, and went right to work on removing our old unit, and had out new one working in short order! Prompt, polite, and efficient,=excellent!

Oakly was out to replace filters in our reverse osmosis water system. He was very professional and friendly. We feel confident having Ben Franklin provide service for us and have been using them for years. Thanks for all the good work!!

Chase was very friendly. He did a great job. I do wish he would have given us a heads up on the cost of the commode that was installed. I understand why he replaced our old commode; it was because of the inside of the tank had very old components. But I feel the cost was excessive. Overall, the work done was professional.

God has done it again!!! Oakly was heaven sent. Such a great listener and understanding. He educated me on the importance of how the system works and what to look out for. He has taken the weight of my shoulders. May God put him in higher places. He’s a true believer. I trust that he will continue to be the best that Benjamin Franklin Plumbing has to offer.