Highly impressed with Oakly and team w/ Southsota from start to finish! Initially called for a water heater issue and he went above and beyond, taking the time to answer our questions and provide detailed information and options. No hard sell or pressure, just shared honest expert opinion. We went with his recommended solution and install day was a breeze, very prompt, efficient and super clean job! We're SO happy with our water now and so glad we called for that second opinion! Shout-outs to other team members Nick and Kaden, and everyone we talked to on the office calls as well.

Great experience. I received a phone call to schedule an appointment with minutes of filling out a request for plumbing service online. Less than two hours later, I had two people at my door to check things out. They took care of the original issue and some others that came up in the process. They explained everything they were doing and the cost for each service as they went along so there were no surprises at the end. They also offered great advice on work to be considered in the future and also some helpful tips to prevent more issues. I would definitely recommend them to others.

Andrew and Tony were awesome. They addressed all of my questions and also helped me understand my home. Would work with them 10/10 times!

Oakly was a phenomenal technician. Explained everything upfront, no hidden fees. Very detailed in his work. It's never good when you need a service call but we couldn't have asked for better service. This company is supportive of Veterans and First Responders which we appreciate.

Oakly was professional, efficient, and solved our issue. He communicated prices prior to his work and kept me updated on his progress over the 2 visits he made to my home. I can’t say enough good things about his work ethic and knowledge. If/when I need plumbing services in the future, I will definitely call Benjamin Franklin Plumbing and without hesitation recommend them to others! Thank you again Oakly!