Oakly did a great job replacing our sink in the laundry room. He noticed a dent in the sink after we unboxed it and found a replacement for us at Home Depot. We were able to return the dented sink, get a new one and have it installed on the same day. Oakly was very thorough and went above and beyond to make sure we were satisfied. I would use Benjamin Franklin again for all my plumbing needs and I would ask for Oakly.

We are very happy with the purchase/installation of our water heater! Our technician, Oakley arrived on time, and went right to work on removing our old unit, and had out new one working in short order! Prompt, polite, and efficient,=excellent!

Nick did a fantastic job going through all the different areas of the house to check sinks, drains, etc… and make sure things were in good condition. He was also able to answer my questions clearly and when something was needed he went back to the office to retrieve it and was back in a few minutes. Great service!

I needed a sediment filter installed and some updates to our iron filter. Tony Daas was the plumber who came out and assessed the issues, provided honest perspective, did not oversell anything, and returned two days later for the install. Tony was extremely polite, professional and took pride in his work. He worked late to finish the install and was happy to answer all questions, etc. I felt the price was fair - not super cheap and not expensive, but I know it was done right and the service was top-notch. As someone who has supervised hundreds of personnel, I recognize how lucky this company is to have Tony D. represent them.

Nick did an exceptional job at solving our dryer vent problem as well as explaining maintenance and preventative measures in the future. He was absolutely outstanding and I would recommend his services to absolutely everybody. Thank you so much again!