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Steve was AWESOME!!! Needed an emergency repair on a hot water line leaking within a wall in the house. Call BFP after hours, and Steve was out same day within two hours. Very professional and the work he did is top tier. 10/10 would recommend!!!
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Techs were great! Explained my problem with my system. Explained my repair/replace options and the long term effects to each option. They were prompt and thorough in getting started and cleand up after the job was complete. All precautions were taken to protect things in my house and my floors. They were all very pleasant and courteous and took pride in their job. The techs were Taylor, Mark and John. Also Matt he was helpful and very knowledgable to all areas of the job. The experience was great!
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Mike Cook and Aidan did a great job with the drywalling after we had new water lines installed by Jun and is Benjamin Franklin team. The Benjamin Franklin teams took the time to make sure everything was done right and their work looks very good. We really appreciated the professionalism and integrity of this company. They keep their word and get things done right.
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Steve was fast and friendly. I needed an outdoor spigot replaced. I called Benjamin Franklin Plumbing at 11:50am on a Thursday. Steve was here by 12:25 and was done by 1pm. He was friendly and personable and was done before I knew it. My house was built in 1960 so I never know what strange issues will arise from non-professional repairs done over the years. I always have experts come in to ensure I'm not wasting time and money trying to do things myself. It was worth the money and I am very happy with my decision to call Benjamin Franklin Plumbing! I'll definitely call them in the future if any other issues arise.
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They were able to come out for a simple request same day; Taylor was efficient and to the point. Loved that he didn’t try to push anything while giving us plenty of advice. We will definitely be using their services again when we start making the updates to the home that he recommended.
