Cody was my first technician. He was right on time and was so polite and kind He worked so diligently on my plumbing issue and cleaned up after his work! I needed to have a second procedure done, so Nate came out a couple days later Nate was so professional and polite and kind! He gave me two options and suggestions but was not pushy to do an expensive procedure He, like Cody, was very kind and cleaned up after his work. I chose this company because of the reviews and their service that I experienced proved why they get such great ratings! I would definitely recommend!!

If you like to support locally owned and operated businesses that have a great group of plumbers...look no further than Benjamin Franklin Plumbing. I have personally used them at my home as well as several of my clients homes aswell. I have had different plumbers on every job and they all have shown up on time and we're very communicative throughout the process. I would highly recommend Benjamin Franklin for your home or a contractor who needs a quick turnaround for a plumbing project. Great Job to the good folks at Benjamin Franklin Plumbing!!

My experience was fantastic!! My hot water tank was rusted out and filled half my basement with water. Bob was so accommodating and was able to have someone here on Father's Day to replace it and have me up and running again. Tyler was my service tech and he was terrific. I will definitely make these guys first on my list for any plumbing issues in the future.

I had a great experience with Sam! I was given a time window of 2-4pm and he arrived right at 2pm, which I really appreciated. He did a thorough inspection and took the time to clearly walk me through all of my options. He was very transparent and helpful in working with me to find the best solution and pricing and he also explained potential future needs so I could plan ahead. Throughout the entire visit, he made me feel comfortable and confident in the decisions being made. Overall, the service was professional, honest, and easy to work with. I will definitely be using him again when I'm ready to install a new sink!

All of the service techs (3), were great. Knowledgeable, personable. The price of the actual installation was not revealed ( even though we asked on the phone, in between tech 1 and 2) when tech 2 showed up, we were advised of the very high cost for the installation. We had already paid $200 for them to come out to check why we had water everywhere. Thought the additional installation cost was excessive. We were offered to go through them to purchase our new faucet, but that purchase was also very expensive. So we purchased a very nice faucet from Home Depot that was almost identical to our old one for about 20% of the cost of their options….In the end however, they were able to deduct the $200 from the excessive installation cost (otherwise we would not have proceeded) Again, all great guys…and the installation went smooth and efficient.