Nick and the team were great! We had just moved into a new house and were having issues with limited amount of hot water. Nick was able to diagnose, answer all questions and schedule us within a few days for a new water heater. Prompt, virtually no down time, no mess and great customer service. Will be recommending to others.

We just moved into our house 2 weeks ago and encountered a slow leak from the laundry water hook up. I called to schedule an appointment Monday and they were able to send someone Wednesday! Cody was our guy and he was fantastic. Our house has some weird hook up but he solved the problem quickly and explained what we could do in the future to update everything. So incredibly thankful for his help especially since tomorrow is Thanksgiving and we will have a full house. We will definitely work with Cody again!

Luke was fantastic! He was professional, prompt, very knowledgeable and friendly. He went out of his way to explain what needed to be done in a manner we could understand. We were very impressed with work and professionalism. Definitely would work with Benjamin Franklin Plumbing again!!

Cody called me on his way here and was actually ahead of scheduled time. He and Nate smiled and spoke with politeness and ease, not as if talking with me was wasting their time time. They worked smoothly and efficiently as they removed my old water heater and installed my new one. Cody also explained the leak alarm on the unit They left no mess anywhere and were again polite on their way out.

Wow is about all I can say. Fast, reasonably priced and work done extremely well. Tyler came out and provided estimate, and he and his team knocked out the work. No surprises, at the price quoted and completed when they said they would. Very pleased and for sure will use them for plumbing needs in the future.