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Tim Anderson did an excellent job Monday unhooking and prepping my heat pump for storage while we build our new home. He arrived on time and was professional, courteous, and efficient. It was a relief to get the pipes capped off. I look forward to Tim returning later this year to reinstall everything. He is a great employee and a credit to your firm.
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James and the team of Benjamin Franklin/Farrell Brothers were great. Got my AC installed quickly and promptly at a reasonable cost. Very happy with their work and the product. Plus I'm encouraged by the 10 year warranty
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Great experience getting our tankless water heater serviced and had some corroded under sink pipes replaced too. Randy was very easy to coordinate with to get the quote and schedule. Then James was very friendly and professional and clear when communicating about the work he did. Would work with Benjamin Franklin Plumbing again!
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I have owned this property for almost 2 years. I’ve tried desperately to get a company to come out and replace the stairs. Then I came across Benjamin Franklin plumbing of Albany. And my goodness. They did an amazing job. And the service is really why I am a fan because they were quick and efficient. I called them to do plumbing work. And I brought up the stairs and within 2 weeks… new stairs. Can’t beat that kind of service. And no matter what you think of the picture below, the stairs are stable and amazing. I’ll paint the stairs and it’ll look amazing. Update: they are doing FANTASTIC WORK ON THE BATHROOMS AS WE SPEAK. Super happy!
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Randy Rowe was personable, prompt to the minute and incredibly professional. It was one of the best experiences I’ve ever had with a skilled craftsman. I now know why he was very highly recommended.
