The kitchen sink stopped up suddenly, and using the plunger got no results. I called Benjamin Franklin Plumbing because they had previously installed a faucet. They sent David, who diagnosed the problem correctly right away. He showed me on his phone a picture of the old steel pipe plugged up with age, then replaced it with modern pvc. He was very pleasant and professional. The price was standard and reasonable, especially considering the job involved working at tight quarters under the sink, which is over an old radiator! I would certainly call Benjamin Franklin Plumbing again.
- Linda D.Guilderland, NY
I am so glad that I went with Farrell Brothers, Inc. I called this morning, and because of a cancellation, he was here within the hour. He phoned 10 minutes prior to arriving. Upon entering my house, he put on booties over his shoes. Peter was polite, professional, informative and thorough. He explained why I was having a problem (with hard water and calcium buildup) and he was helpful as to how to prevent the problems in the future. As he finished one problem, I asked if he could look at another, and he let me know what the charges would be. I would not hesitate to call this company again when/if needed or to recommend them to family and friends.
When you pay for your water usage, any leak is very costly. The repair went very quickly and I was also given an estimate for a bigger job that will need attention.
At 9am on a Saturday morning we discovered we had an upstairs toilet leak when my husband came downstairs and walked into the kitchen and nearly slipped and fell on the wet floor. I called right away and the answering service was polite and efficient. The plumber repair person called and advised it would be a $150 surcharge for emergency service - expensive, but worth it for the water we had. He came out promptly and clearly explained the problem and repairs to my husband. There are no more leaks and I am happy. This is my 2nd need to use Farrell Bros. and if I need any more plumbing help, I will use them again.
We had water problems in our basement from hurricanes Irene and Lee, causing us to install a sump pump. At 4:00 pm, I looked on Angie’s list, found Farrell Brothers, called them, spoke to the receptionist and she had Peter at our house within a half hour. Peter was here for approximately two hours, doing a great job with the sump-pump and all the necessary pipe and drainage installations. He was very quiet, professional and courteous. I would highly recommend this company for all of your plumbing needs and would definitely use them again!
I used Farrell Brothers for a hot water on-demand tankless system. They were excellent! Randy responded immediately to request for quote. Scheduling was prompt and efficient.