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Anthony Adams is a star. He was punctual, knowledgeable, a great salesman, and he was personable. He gave us the bad news and promptly took care of us. What a stellar employee you hired. Thank you for taking the extra steps to fix our last plumber’s mistakes, going above and beyond. Now we are Ben Franklin customers forever. The only reason I didn’t give a perfect score is the higher price. Times are tough and he’s a stellar salesman who made it worth the price.
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I just want to point out that I’m renting this property, and still was so impressed with their work that I’m deciding to do a review. 100/10. Andrew and Jacob showed exceptional professionalism the entire 2 day process. They were on time, courteous, friendly and their workmanship can’t be beat. You can tell they really take pride in their work, everything looks phenomenal. They took their time to make sure it was done correctly, safely, and to make sure it looked damn good as well. They started on Friday knowing it was going to be a 2 day job, and stayed hours late on Friday to make sure me, my wife, and our 2 small daughters at least had warm water and heat in our bedrooms until the job could be finished on Monday. They’ve made us customers for life, only people we will call for plumbing will be Benjamin Franklin. Good job guys! Our family appreciates the hard work. :)
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I called BFP at 11 am today to schedule an appointment to have them install my new garbage disposal. They scheduled an appointment for me the same day between 2 pm & 5 pm! The repairmen were here by 3:30 pm and had the job done by 4:15 pm! I am so impressed. I also signed up as a member with all of it's annual benefits and services including complete house review including furnace and water heater review and swamp cooler fall and spring maintenance. I would highly recommend them for their service and professionalism. Very Refreshing to say the least! Tim Kyllo
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Great personality and professionalism. Daniel just knew what he was doing and a job well done! Couldn’t ask for a better plumber. 101% satisfied with the overall experience.
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Benjamin Franklin Plumbing was the first one to respond to my emergency when my hot water heater leaked all over my garage floor. The lady taking my call was very knowledgeable and helpful. Daniel came to the house ready to install the new one I bought from a big box store but it had a bad dent in it. So I returned it and today Daniel came back to the house and installed the new one. He was very knowledgeable, timely, and pleasant. I rate him a 10 out of 10. I will call Benjamin Franklin Plumbing again and tell all my family and friends how satisfied I am doing business with this company.
