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Remodeling some office space & needed new faucets and the toilet reset. Benjamin Franklin Plumbing quickly got me on the schedule. Lucas was here today and an hour or so later was on his way. All looks and works great! Thanks for helping on my project!
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I had a fantastic experience with Benjamin Franklin plumbing service and highly recommend them! I called around 1pm on a Friday, and despite it being a busy day, the front desk lady was incredibly responsive and kind. Within just half an hour, she called me back to confirm that a technician, Lucas, would be able to come by, which was a huge relief. Lucas arrived on time and was very professional. He patiently explained everything to me upfront, including the costs, and there were no hidden fees. He first tried to clear the issue with a snake, but when that didn’t work, he took the extra effort to use water jets. Lucas was thorough and efficient, problem-solving each step of the way until the issue was completely resolved. On top of their excellent service, they are very reasonably priced. I’ll definitely use their services again in the future!
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Lucas and Conner did a fantastic job and were on time and efficient. They were here 4 hours and replaced the upstairs shower old pipes and shut off values and new hardware (showerhead arm, bathtub handles and bathtub drain). I needed one part for the shower and they went to a Plumbing supply store and came back and finished the job. They also replaced a venting drain for the washtub and washer in the laundryroom. They were friendly and knowledgeable and left the two 90 degree parts that the basement contrwactor had recently installed so I could return them to Home Depot. Prices are reasonable and their office called day before to confirm that appointment. I told them I'll definitely use their plumbing services in the future. I give Benjamin Franklin Plumbing five stars.
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We were laying a new sewer line with Benjamin Franklin plumbing. They were fast from the quote to installation and finishing. Jessi and Nate were quick, knowledgeable, and friendly! Awesome guys to work with. 10/10 recommend them.
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The plumbers at Benjamin Franklin are the best! Both times I have needed service, the plumbers have been professional, polite and completed the work efficiently. They took time to explain the job to me, and then showed me the completed work. This company is one of the best I have ever dealt with, from scheduling an appointment to having work done and getting quotes on additional projects. I highly recommend Benjamin Franklin Plumbing!!
