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Tools & Technology to Manage Your Business with Ease

Business Management Technology

Eliminate the Guesswork from Your Plumbing Company

When you have the right technology to run your plumbing company, you have the key to making it work as efficiently and smoothly as possible. One of the key advantages of being a franchise owner with Benjamin Franklin Plumbing is receiving access to our unique and industry-leading technology. Our tools are designed to help you manage your business, track finances, improve customer support, and make sure your business is as competitive as it should be with other plumbing companies, whether they’re big or small.

Integrated Plumbing Business Management

Successware logo

We use Successware®, a business management program that enables you to handle every aspect of your business. It does everything from managing calls to making sure your inventory is accurate and ready to help customers solve plumbing problems!

Successware helps businesses with:

  • Call taking
  • Dispatching
  • Customer relationship management
  • Accounting
  • Inventory management
  • Upselling
  • Employee tracking
  • Invoicing
  • And more

Successware helps to impress and retain customers by keeping them informed through every step of the process. It’ll inform a customer when a plumber is en route, follow up with them to ensure they’re happy with the work that was done, and even recommend solutions to them. In other words, Successware supercharges your plumbing company with the information it needs to become more efficient than ever!

Mobile Technology for Plumbing Success

Our mobile technology integration makes it simple to receive calls, schedule new appointments, and present upsell options to customers while away from the office. It can even adjust inventory in real-time or process your payroll! As a Benjamin Franklin Plumbing location, you’ll always be able to adapt to any situation and have the tools to take care of business even if you’re not at the office!

Our Technology Means Your Plumbing Business Is Different

Plumbers work with pipes, not computers! We know our franchise owners want to focus on their business instead of figuring out what software they should use. Our technology means that you’ll have access to tools that other plumbers don’t have the time or finances to invest in. As a result, all Benjamin Franklin Plumbing locations have a competitive edge in everything from client retention to on-the-go inventory management. With Benjamin Franklin Plumbing, you’ll have the tools needed to make sure your plumbing business is running smoothly, and your customers are receiving the best service possible!

Learn more about the technology available to our franchise owners right now by calling us at (855) 880-4024 or filling out our online form.

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